About Laneways.Agency Video Production company in Australia, Australia
At Laneways.Agency we offer state-of-the-art software & digital media solutions. Whilst we specialise in legacy burdened industries (such as Aged Care or Insurance Underwriting), we service most industries. However, it’s how we do our work that is differ
All our processes are based on the Agile and SCRUM frameworks. Over time we#39;ve become skilled at seamlessly providing everything our clients need to stay connected to their software development Projects. Working with us is a transparent and hassle-free experience. We keep you informed with regular detailed reports and deliver our services within a clearly defined pricing model. That way you always know exactly what you are paying for and can even estimate costs of various features yourself.
Best of all your Account Manager is available to offer their support 7 days per week.
At Laneways.Agency we design build and support premium Software Solutions and custom CRM . We work a lot with companies that are bogged down by their legacy systems. Our greatest expertise is in understanding highly complex industries and translating that knowledge into innovative tools. Some examples of industries include Aged Care and Insurance where we are building the tools needed that allow these sectors to operate with vastly reduced administrative burdens.
Ultimately we utilise digital media amp; technology to grow our clients businesses and help them meet their clients expectations. We pride ourselves on our great work ethic and integrity and deliver reliable measurable results.
Our Principal Jerome Rault has been helping companies in this way for decades. He has become incredibly efficient at helping companies turn problems into solutions. That is why every project we work on has his personal support.
Bespoke digital software development is a unique space requiring industry knowledge or the ability to quickly gain that knowledge. Many software providers will steer a client towards the off-the-shelf solutions they know and then try to modify it to fit the clients needs. However it is simply not possible to modify off-the-shelf software to meet your exact needs (often not even close). so over time the specifications tend to change to fit the solution. In other words you have to change how you prefer to work in order to accommodate the software. This often results in a lot of frustration or an incomplete solution (from the client#39;s perspective). It often also means a lot of training is required since the process is not logical to the user.
Your staff often spend the majority of their day interacting with your software. In that light a great experience can mean a great day right?
That#39;s why our company philosophy is to provide modern solutions that make sense to our clients (whether executives other staff or customers).
We work hard to quickly understand and accurately define the complex government regulations auditing and financial requirements client expectations and specific complexities of our clients businesses. Next we document and define the end goal – what your business will look like and how it will operate once the software is built. Then we work through getting to know the daily reality of the staff who will connect with the solutions were creating. This means getting to know their unique pain points and feeding this into the ultimate solution. This is key because if staff resist using a great system its not really a great system is it?
We strive to be completely ethical and open in our processes. For example, we use SCRUM methodology and Jira ticketing to provide you with daily insights into your budget spend. You can track every ticket and see who did what, how long it took, what the c
