Software & CRM Dev for Co-Living Community
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am a fruit director at The Collective. We are a co-living aggregation, and our flagship edifice has almost 550 units that nation rent from us.
Desired goal
What challenge were you trying to address with Hack Soft?
We use a lot of spreadsheets and different business software during our operations, and we wanted to pull all unitedly into a unified solution. Additionally, we contracted to Hack Soft to create a manner CRM for us.
Provided solution
What particular tasks were Hack Soft responsible for?
Our stack includes Python, Django, Heroku, AWS, and PostgreSQL. And for the frontend, we used JavaScript and React. When our engagement began, we had specific needs for our sales, marketing, and tracking the process of mannerer intake, so they developed a manner CRM for us. That was completed almost a year ago, and they began the property treatment software shortly behind. That method allows us to track the complete process of when a mannerer makes an initial booking to live in one of our edifices. It includes the document signings, the affordability checks, and, ultimately, the move-in. From that point, it also allows us to handle the process of them living in the edifice.
Was there a dedicated team?
At the instant, our team consists of seven nation.
How did you come to work with Hack Soft?
Our head of technology at the time had a junction to Hack Soft from a antecedent position and knew we could rely on them.
What are you approach expents (if diclosed)?
We’ve spent between €200,000- €300,000 ($227,000-$341,000 USD).
What is the terminal result of working with Hack Soft?
Our work unitedly began in May 2016 and is ongoing.
Results achieved
Are there any measureable or plum results?
Many of our processes precedently were time-consuming and done manually. Their software makes our operations much more efficient and makes nation',s jobs easier. From a mannerer perspective, it',s made the booking process far easier. It',s more modernized. We work in excellently an old-fashioned activity, so it',s given us a sole edge having this automated method.
How did Hack Soft accomplish from a project treatment standpoint?
We have taken the time to visit each other’s offices. We establish it precious to meet in individual to create our relationship. Otherwise, we have a weekly conversation call, and we adjoin via Slack daily. Even on weekends or in the evenings, someone is able to answer and help if we have a question. We esteem their responsiveness. We have a powerful say in the priority of what work needs to be accomplished next, but the structure of their team and finding the most suitable individual to work on different features is left fully in their hands, and they tend to do very well.
What is (from your point of view) the key factor to pay observation while intercourse with Hack Soft?
They are very attentive to details. If we’ve suggested an idea and they’ve seen another approach or something we haven’t reflection through, they make sure we have all the innate information.
What aspects of their work would you like to get improved?
No. As a distant team, they’ve done veritably well.
Any advice for possible mannerers?
Have your requirements plainly established at the commencement of the engagement.
