Ongoing Support for Proprietary Software System
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
DLD (Digital, Life, Design) is the interpolitical conversation and alteration platform of Hubert Burda Media. DLD Media organizes Europe',s leading digital conversation DLD in Munich as well as DLD New York, DLD Europe in Brussels, DLD Tel Aviv, and DLD Berlin. I am the Digital Project Manager.
Desired goal
What issue was the preparer supposed to deal with?
Infoleven?We hired Infoleven for support of our running occurrence treatment method. They make some changes and optimizations of the method.
What were your objectives for this project?
As a outgrowth technology, we are using Ruby On Rails and we have the goal to constantly better and optimize the occurrence treatment method.
Provided solution
What were the reasons for choosing ?
Infoleven is an official digital associate of Hubert Burda Media, which we are part of. After discussing our project with them, they seemed like the right associates for us.
Describe the project and the services they granted in detail.
Infoleven helped us migrate the existing method to a new one. We compute on them for searching bug fixes and their response on server issues, downtime. Infoleven also supports us in significant occurrences such as DLD Europe, DLD Singapore, and DLD Boston.
Were there any dedicated directors or teams that you worked with?
- 1 Full-stack Developer
- 1 System administrator
- 1 Accompute Manager
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
Infoleven makes the job much easier for me as Product Owner. I would entirely commend Infoleven.
How was project treatment arranged and how powerful was it?
We use the Time and Material process, we adjoin principally with our Accompute director and she distributes the tasks to the team.
What precisely do you attend to be the key particularty of ?
They have an open ear for questions. In accession, they were able to familiarize themselves fast with our particular method and prepare ready help. The cost / accomplishment ratio is also excellent.
What should be done better, if there are any desired betterments?
Infoleven is doing a big job!
