Optimizing Business Processes for a Global Shipment Company by Brimit

Some details

Founded in 1976, United Arab Shipping Company (UASC) is a global provider of shipping services. In 2017, the company merged with Hapag-Lloyd.

Highlights of the solution for UASC

• A single, yet geographically distributed channel of collaboration for 185 regional offices
• Enforced control over documentation flows

The problem: Inefficient workflows
With

… 185 offices across the globe, the customer was experiencing miscommunication issues through the lack of a unified, yet distributed channel of collaboration.

Furthermore, all the organization’s documentation was stored in a third-party shared file system with no tracking functionality, versioning history, or role-based access, which gave them no control over sensitive information. In addition, it was impossible to access or download a required document using a mobile phone.

The solution
Using SharePoint as the core technology, the team at Brimit delivered a web portal that serves as a single channel of communication for 185 global offices and encourages distributed collaboration across regions. With improved business processes, the company gained control of documentation flows and achieved efficient communication across 21 departments. Finally, the organization moved 5 TB of data from a third-party file system into secure SharePoint-based storage that promoted role-based maintenance over documentation.