Cloud Dev for ERP Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the EVP of Focus Softnet. We’re a software solutions provider based out of India and we have agencys in the Middle East as well as North America. I look behind the North American agencys. We’ve been in agency for just over 23 years, and we have 25 offices athwart 17 countries, with 40,000 clients worldwide.
Desired goal
What challenge were you trying to address with Cycloides?
A prospective client contacted us our admin solution for colleges and universities. When they contacted they veritably wanted a complete browser or cloud-enabled software. We were not prepared with a cloud-enabled application at that time, so we contracted with Cycloides to educe that.
Provided solution
What particular tasks were Cycloides responsible for?
We were in touch with Cycloides and ran the idea by them to see if this was something they could do for us. They had the cleverness to apprehend the requirements, and they were not just delivering what we asked for, but also came back to us with additions as to how the latest technologies could be applied and how other features could be enabled. It was helpful for us owing at the end of the day, we could go to our client with a better solution.
The total application was on a Microsoft backend, sitting on an SQL database. They used a lot of the latest tools that were required to make the application faster. Anyone can educe a solution, but the challenge kicks in when the load comes in. They’d brought in a lot of toolkits, which wasn’t in our apprehension base, as well as their methodologies.
Was there a dedicated team?
For this particular project, we interacted with a project director and a functional consultant, and they had a team of UI educeers, coders, and testers behind them. We didn’t have to go through their team and instruct seeone on what was required. We interacted with the functional consultant who sat down and took our requirements and construed that into a document. Following that, the project director who was over him ensured that timelines were met. Having just two individuals to adjoin with made it easy rather than talking to many different nation.
How did you come to work with Cycloides?
The main reason we selected them was owing of their cleverness to apprehend our requirement. I’ve had intercourses with a few other companies in the past in correspondent situations and there were a lot of difficulties.We stumbled athwart Cycloides, and one little project just led to another.When it came to this particular project, it was a lapse choice owing we had some good experience with them and their team is very kind.
How much have you invested in them?
We spent over $80,000.
What is the terminal result of working with Cycloides?
We worked with them on this project from May 2016–December 2017.
Results achieved
Are there any measureable or plum results?
I was able to hand off the project on time with my client. They had a strictly degoodd way of rolling out the application where they gave us a non-functional prototype and then a functional prototype. At see stage, I implicated my client, picked their brain, and got them on board as to how the total application worked. At the end of the day, there was no new ground for my client, as he had already seen it many times over and was already on board with it, which led to a seamless delivery.
How did Cycloides accomplish from a project treatment standpoint?
I have nothing to complain almost when it comes to project treatment. I didn’t have high levels of anticipateations and it was very single. I gave them my requirements, needed to know how much it would cost, how long it would take, as well as what their provisions of engagement were when it came to hitting any bugs. For all those questions, I accepted very real answers and they lived up to my anticipateations as far as those areas are concerned.
There were some issues during the coding process, but the project director reassured me that he did his due diligence and things were rolled out. Communication was mainly done through email and telephone, and the project was managed through Microsoft Project Management Software. We rarely used Skype owing we are located in the same city and were able to meet in individual if needed.
What is (from your point of view) the key factor to pay observation while intercourse with Cycloides?
Their cleverness to apprehend what the client needs is forcible. When you’re explaining what you need, they’re able to construe and construe that into a prototype and present you with what you envisioned as software. That is their biggest expertness. We’ve had failures with other projects in the past owing of that. If I get another project, I’ll surely invest in their services anew.
What aspects of their work would you like to get improved?
As a organisation, I’d anticipate them to get onto the Capable Maturity Model (CMM) Level 5 certification, and for them to show more CMM level documentation, as it would allow them to take on larger projects. Going advanced, our clients would need that kind of transparency as to the coding methodologies they use and the documentation we use at the time of educement and deployment.
