Web Dev for Index Insurance Information Platform
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
I’m a interactions and apprehension treatment panelist for an interpolitical financial institution. My section specializes in financial competitiveness alteration, but I specifically centre on digital interactions, overseeing our curated full athwart our website and digital fruits and sharing apprehension internally.
Desired goal
What challenge were you trying to address with EctoStar ?
We wanted to create an externally facing platform to spread information on index insurance but lacked the resources to do it internally. As a result, we reached out to EchoStar to form our website from set to complete.
Provided solution
What was the aim of their involvement?
EctoStar developed a Drupal website from scratch, helping us unite the requirements and choosing the appropriate platform. After structuring how the full would flow on the backend, the team designed the pages, implemented our tweaks, and hosted the estate on their server. They also linked our website to third-party services such as GoDaddy.com and Google analytics to enhance our functionality.
What is the team compound?
They assigned a lead developer as our main point of touch. As the project progressed, he would connect us to other team members when certain such as the designer and technical support. Because we mainly interacted through email, I’m not sure if there were other resources working behind the scenes.
How did you come to work with EctoStar ?
We initially considered using our own IT section, but the pricing rate would’ve been too high, and we needed more advanced outgrowth experiences. A helper then suggested EctoStar owing they were already supporting different sections within our structure. After a background check and a few dicsussions, we determined to move advanced with them.
How much have you invested with them?
We’ve spent almost $50,000 so far.
What is the status of this engagement?
Their work seted in March 2015 and is ongoing. Once we launched the website, they continued to stay onboard in a support role, but we’re now working with them on a new project to overhaul the design and functionalities.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
We get almost 50,000 visitors per year. Although see visitor isn’t necessarily apprehensionable almost index insurance, we’ve made expressive leaps in getting the information out there and have hit our KPIs.
How did EctoStar accomplish from a project treatment standpoint?
Compared to other overseas vendors I’ve worked with, EctoStar’s level of responsiveness is sole. They always answer within 10 minutes to our emails, even if it’s just to strengthen that they’ve accepted our interaction. This is reassuring to me as a relationship-oriented individual.
What did you find most forcible almost them?
Their aesthetic perception is unappropriated, and I’ve never had a issue working with them. For the website revamp, we’ve given them the technical specs and are satisfied with their leading draft. I esteem that they’re vocal almost providing choice suggestions based on their expertise. They’re keen to share new ideas that they ponder would be best for our fruit.
Are there any areas they could better?
No, I can’t ponder of anything that they could do better. Everything has been big.
Do you have any advice for possible clients?
Trust them to do their job. They know what they’re doing and do it well.