Aiming to provide the highest level of quality for the partner, the team delivered a product that instilled confidence in their customers’ ability to understand the information presented to them on the site. The use of project management tools like Asana ensure that the collaboration was smooth.
The site now serves the brand much more effectively, and the new functionalities highlight product features and benefits. Pointer was organized and responsive, and all their work was built well. They never exceeded projected hours, and they always stayed true to expectations.
The work has continually satisfied expectations. Pointer’s solutions and design work have improved the UX, enabling customers to purchase items without errors. Their team has proven capable of handling a myriad of projects and deadlines, delivering quality work each time.
The new site, lauded internally and externally, has markedly increased conversion rates since the engagement began. Pointer kept the project moving and on budget with constant communication. Their understanding of digital technologies helped them beat deadlines and respond quickly to any inquiries.
Pointer supported the secure delivery of an operational platform. Using their industry expertise, the team accommodated changes to requirements throughout the development to produce advanced features successfully. They are attentive and collaborative, resulting in ongoing engagement.
While the e-commerce shop is still in a soft-launch phase, it’s expected to decrease operating costs, cart abandonment rate, and customer troubleshoot inquiries. Pointer provided a high-level of expertise at an affordable price, managing the client relationship effectively.
The quality of work provided by Pointer was incredibly high, exceeding all project stakeholder expectations. Their creativity and intuition combined with their professionalism made the work easy to manage for the client and helped them successfully navigate the turmoil of launching a new business.
The team delivered a polished product that’s on-brand, functional, and technically flawless. They required no micromanagement and excelled at making smart design decisions. Communicative and independent, they provided seamless project management and proved to be an outstanding partner.
Pointer elevated the brand to a new standard of quality, and feedback on the website has been positive from both internal stakeholders and industry minds alike. Communication and project management styles are both strong, and the success of the final product has led to a continued partnership.
The redesigned website is a dramatic improvement from the previous system, enabling the company to control their own site and receiving positive feedback from internal stakeholders and users alike. The Pointer team worked efficiently and collaboratively throughout the development process.
