Web Dev & Salesforce Integrations for Automotive Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m the ruler of operations at Toco Warranty. We sell vehicle labor contracts to consumers. We do a lot of our sales in-house, but we also have an e-commerce funnel.
Desired goal
What challenge were you trying to address with Limestone Digital?
We wanted to engender more leads through our website, so we needed a vendor to help us with our website and inner Salesforce outgrowth. We went through many different companies, but we quiet had ongoing issues and bugs. We were looking for a new organisation to work with us.
Provided solution
What particular tasks were Limestone Digital responsible for?
Our clients were receiving uncalled pop-up messages owing of the technical issues we were having on the backend, which stopped them in the middle of a sales process. Limestone Digital cleared out the bugs that were causing those pop-ups, so now our clients can move all the way through the funnel to purchase. They also fixed the cite retrieval process, enabling our clients to come back and recover the information they need. In accession, Limestone Digital helped us with our vendor treatment and lead tracking.
We have a lot of ongoing projects at any time. They also feel the website design and write press releases for us. If I have a request, I fill out the details, attach a screenshot, and send all to them. Almost without, I get a confirmation email assertion that it',s been scheduled and added to the devs aim of work.
What is the team compound?
We work with a project director and 3–4 other members of their team.
How did you come to work with Limestone Digital?
They were recommended to us.
What are you approach expents (if diclosed)?
We pay them almost $10,000–$15,000 a month.
What is the status of this engagement?
We began working with them in March 2019 and the relationship is ongoing.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
Within the leading 60 days of us working unitedly, Limestone Digital resolved almost 75% of all the issues we had been experiencing for years. Our conversion rate and our sales have skyrocketed. Our website also loads much faster. We can set up promo codes ourselves and schedule them for weeks in advance. People veritably want to take gain of those promo codes, so that helped us boost our sales.
How did Limestone Digital accomplish from a project treatment standpoint?
They apprehend precisely what I ask of them, but they',re also useful to hop on the phone call when needed. If they know of a better way to do things, they',ll always make suggestions, which we find inestimable. We mainly use Write to keep track of the project.
What is (from your point of view) the key factor to pay observation while intercourse with Limestone Digital?
They',re very knowledgeable and have been able to lead us in the right course. They',re veritably focused on making us lucky and work long hours to make sure they meet our needs.
What aspects of their work would you like to get improved?
I can’t ponder of anything.
Do you have any advice for possible clients?
They',re very answering, but it helps to program things out, especially if you',re in different time zones.
