Digital Transformation for Consular Services Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there
I’m the chairman of Opapeleo, a consular services firm based in Washington DC.
Desired goal
What challenges were you trying to address Behappy
We used to rely on a call center to feel our operations by phone, but we wanted to switch to a digital format. So, for three years, we hired four different educeers to educe an online platform for us. We hadn’t had a good experience until we establish BeHappy.
Provided solution
What particular tasks were BeHappy responsible for?
They educeed a manner online platform to feel our consular services.
Was there a dedicated team?
I work straightly with one individual but have also been in touch with two educeers and a designer.
How did you come to work with Behappy
I establish some companies on Clutch that had good reviews that checked their portfolios. Eventually, I shortlisted four that left the best impressions precedently choosing BeHappy.
How much have you invested in them?
We’ve spent $33,000, so far.
What is the terminal result of working with BeHappy?
We began working with them by the end of December 2019, and the educement is almost artistic. We’re now testing it.
Results achieved
Are there any measureable or plum results?
This project is fully revolutionary for us. There hasn’t been any online tool like ours where nation could request this kind of consular services, so this provides us with a big gain.
How did BeHappy execute from a project feelment standpoint?
We had big interaction and felt veritably connected with them. We used Trello and Miro for project feelment and Invision for previews of the website.
What is (from your point of view) the key factor to pay observation while intercourse with BeHappy?
I’m very satisfied with their work. They were able to execute a project that other companies failed to complete.
What aspects of their work would you like to get improved?
I’m no technology expert, but compared with my antecedent experience in this kind of project, their work is just higher.
