Some details
Situation
Mia® would use data analytics to support innovative business process transformation in order to drive growth. It would provide transparency across legacy processes, transforming the way that C-Suite leaders can capture and interpret data. Equipped with rigorous intelligence, the platform would optimise key operational areas to turn traditional risk into opportunity with data-driven
clarity.
Solution
Working together with Square Marble Technology, Ballard Chalmers delivered the bespoke SaaS Mia platform with state of the art security and back-up.
Some of the technology (that we can disclose) behind Mia includes:
- User interface developed in React and Redux
- Data requests made over AJAX primarily to an ASP.NET Web API application running in IIS
- LINQ to SQL and Entity Framework used extensively for server side data requests
- Microsoft SQL Server database
- .NET for File Import and Business Process Automation applications
- Rabbit MQ used for communication between the web site and file import / business process applications
- Microsoft Power BI for Business Intelligence reporting
Mia’s capabilities include:
- Risk Management
- Group Relationships
- On-Boarding
- Credit Limit Management
- Customer Trading Status Management
- Workflow Management
- Dispute Management
- Task Management
- API’s
- Self Service Imports GUI
- Self Service Exports GUI
- The Mia State Change Engine
- Configurable Dashboards
- Repayment Plan Module
- Single Sign On
- SMS Module
- Email communications
- Credit Card
- Post Integration
- Microsoft Power BI Reporting
- Data Modelling
- Multi Language Comms Template Pack
- Export to csv
- Line Items
- Audit History
- Search
- Advanced Search
- Document Integration
Outcome
“SMT, together with Ballard Chalmers have broken new ground with Mia. It is truly an innovative business intelligence and process management application that transforms data into smart business process by fully automating an optimal balance between achieving best receivables performance against best operational efficiency.” - CEO SMT
