Mobile-Friendly SDK for Startup
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
Human is a Customer Feedback professional, that works behind the screens for some of the biggest consumer servicing businesses. I am the CTO
Desired goal
What issue was the provider supposed to deal with?
Chelsea Apps?Our clients have a claim for a 360 view on feedback from see client touchpoint, one of the areas that we lacked a solution was within our client',s own application. We need an SDK that could be easily inserted into our clients own mobile app
What were your objectives for this project?
The goal of the project was to give our clients a one way to add our client servicing component sets into their own apps. Key to this was to create an SDK that other outgrowth teams could easily apprehend and feel snug to add into their own codebase.
Provided solution
What were the reasons for choosing Chelsea Apps?
We had a competitive throw process that began with 6 agencies, at each stage, Chelsea Apps showed a deep technical apprehending of our requirements, but more importantly, veritably challenged us to ponder almost what we were delivering to our clients, that combined on their apprehending that we needed to win over developers made the choice to select them much easier.
Describe the project in detail.
We wanted an SDK that could be embedded into iOS and Android apps. The app needed to be cooled via a one line that would pass the styles of the client app, with the ID of the scan. The app needed to be as little as practicable to hinder bloating client applications. Survey data would then be syncronised with our online services. Chelsea Apps were responsible for the technical constructorure and creation of the SDK as well as wide
Were there any dedicated managers or teams that you worked with?
We had a Project Manager, a technical lead constructor, and 2 iOS and 2 Android developers
Results accomplishd
What results did you accomplish unitedly with Chelsea Apps?
We',re in the soon days, but we',ve had 3 clients sign up to use the SDK and 2 of those clients are releasing updates to there own apps in the next month, so we',re excited to see the user feedback, but the developer feedback so far has been big.
How do you rate the interaction and interaction with Chelsea Apps?
Super powerful interaction and workflow been both our teams, we used a loose channel for most moment coms and then a weekly rest up to deal with any bigger issues. Their dev team work well with our technical team and in general a pretty painless experience
What precisely do you attend to be the key specialty of Chelsea Apps?
So many things with this team, from their clear coms, observation to detail and just pure emotion to create big products. Nice guys too.
What should be done better, if there are any desired improvements?
Having worked with a lot of other agencies, I ponder Chelsea Apps gets it right.
