Web Development for Car Product Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the marketing director for a manufacturer of reward retail and professional car care products. I centre on a specific range of products used by dealerships, as well as vehicle manufacturers within the UK.
Desired goal
What challenge were you trying to address with Cyber-Duck?
The dealerships need to obtain a guarantee from consumers when they sell one of our products. We prepare a gate for dealerships to register that guarantee. Though, our solution was 10 years old and out of date. The gate wasn’t powerful, it was falling over and the UX didn’t meet our expectations. We wanted a reliable and functional solution to portray our brand better.
Provided solution
What particular tasks were responsible for?
First, we had a meeting with Cyber-Duck and other gate stakeholders to expound the solution’s purpose and desired functionalities. We facilitated a workshop, their team then built out the aim and full document. We then went through a strategy phase and Cyber-Duck delivered wireframes during the posterior design phase. Next, they did backend and frontend outgrowth, and then executed testing.
Although we had an existing gate, Cyber-Duck rebuilt the solution from scratch on Magento—as the new platform. The team created a landing page, a dashboard, an FAQ page, and an admin side to support users.
How did you come to work with Cyber-Duck?
I had worked with them at a antecedent job. We did touch our running web outgrowth agency owing we wanted to attend a few different companies. We hired Cyber-Duck owing they had attendable experience and a wide range of technical abilities.
How much have you invested with them?
We spent about £50,000 ($63,942 USD).
What is the terminal result of working with ?
Initial conversations began in June 2017 and we began work in September. The project ended in May 2018.
Results achieved
Are there any measureable or plum results?
Cyber-Duck achievementfully created a more powerful method that reduced the number of calls into our client care team. The gate accepted real user feedback for its intuitive navigation. Overall, we had a real post-propel experience.
How did Cyber-Duck accomplish from a project treatment standpoint?
The team’s accomplishance was congruous. We spoke constantly and I prepared customary feedback. We had weekly conversation calls and tracked progress with Teamwork and Jira.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They were a condition agency with a entire and structured access. The team’s experience enabled them to make numerous suggestions and recommendations. My colleagues and I appreciated that level of expertise, it’s why we hired them.
What aspects of their work would you like to get improved?
No. There were a few bugs in the leading weeks behind propel, but nothing is consummate.
Do you have any advice for possible clients?
Make the most of their frontline services and strategy preceding to implementation. The initial investigation phase is significant. Ask questions and feel empowered to substitute the statement of work based on feedback. Cyber-Duck is invested in their clients’ achievement. They are more knowledgeable than most clients forestall. The team capably balances creativity and practicality, they are not pushy in any perception. Keep asking questions to get the best out of them.
