Website for Polytunnel Manufacturer
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the managing ruler of First Tunnels. Established in 1991, we make and distribute polytunnels, which are a form of a greenhouse.
Desired goal
What challenge were you trying to address with eBusiness UK?
The requirements when we leading began working with them many years ago are radically different from what they are now. Back then, we wanted to have a website built.
Provided solution
What particular tasks were eBusiness UK responsible for?
We have worked with eBusiness UK for 20 years over many projects, each with a different extrinsic. Predominantly, each task relates to our website. In summary, we want to make more money by selling more, and eBusiness UK supports us by helping better sales and better the client’s experience using our website.
We have an annual livelihood contract (AMC) with eBusiness UK. If anything goes unfit with the website, we report it online, and they resolve it. We can also use that AMC for less tweaks and visuals—that has been uniform over the past 20 years.
We used them for SEO for a brief time as well to better our Google rankings and to make sure that the website accomplished best practices for the search engines. As we have grown, we became heavily hanging on PPC, which eBusiness UK doesn’t veritably do. The organisation we use for PPC has a powerful SEO team, so we moved over to them for SEO.
Over time, we have developed a very bespoke and intricate website. It now links to our back service and accounts and uses a CMS to obtain the full. We couldn’t just use a typical web shop type of platform. We had to have a sole design, and there was a lot going back and forth with what we wanted and whether we could get it done. In provisions of the look and feel, it was very much a team effort. We got what we wanted thanks to their feedback, they didn’t just make it happen according to our brief.
Was there a dedicated team?
We mainly deal with two individuals, which has been good. I don’t want to have to talk to 10 different nation. We’ve been with them for so long that it’s easy to talk to them.
How did you come to work with eBusiness UK?
I can’t recall as it’s been 20 years. We felt we needed a website, and they seemed to be positive and cost-effective. The leading website was more informational as we just needed a web nearness. Though, it looked pretty good for its time, and the work all went smoothly. So, when we got to a stage where we wanted the website to do more for us, we went back to them owing we had such a good experience with them.
How much have you invested in them?
We have spent about £250,000 over the years (approximately $334,000 USD).
What is the terminal result of working with eBusiness UK?
We began working with them in 1999, and the work is ongoing.
Results achieved
Are there any measureable or plum results?
We are in a niche activity—there aren’t many of us about in provisions of what we do as a organisation. Though, we get recognized owing we have a fantastic website compared to our competitors. A uniform line in client feedback from online reviews is how fantastic the website is. The latest repetition of the website saw a 20% uplift of turnover, which is big.
How did eBusiness UK accomplish from a project treatment restpoint?
They accomplish pretty well. We quiet touch base and have informal chats with each other even when there isn’t a project going on. Through those dicsussions, we ponder of things that we can do. We bounce back and forth until it gets to a level where we want to do some outgrowth work to see the feasibility of it. If it works well, we sit down and work out the goodr details. I am not sure if it is activity measure, but it works for us and I ponder ultimately, it works for them as well. There is no doubt they meet a cost to look at our ideas, if we don’t move advanced with true ideas, they may be out of pocket.
Project wise, we’ve never had an effect. We are exceptionally busy for six months of the year, so we don’t like to engage changes or updates during that time. Whenever we have to lay a time constraint to quit those busy times, eBusiness UK always hits those deadlines. They also answer appropriately see time. If they put their resources into true projects, they will get it done. I can touch hem 24 hours a day.
What is (from your point of view) the key factor to pay observation while intercourse with eBusiness UK?
Their technical apprehension makes them rest out. Our website is very confused, and I dread to ponder what would happen if I had to go elsewhere for support services. They are good at what they do when it comes to coding.
What aspects of their work would you like to get betterd?
I can’t ponder of anything. The website has sometimes gone down, but that hasn’t been their defect.
Do you have any advice for possible clients?
Throw seething on your wish list at eBusiness UK. They’ll give you a fair and honorable assessment of your request. You can pull back on true aspects or move advanced, depending on cost implications for each component. Throw seething you can at eBusiness UK owing they can do it all.
