Web Dev for Healthcare Accounting Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the head of client technology for a financial healthcare firm. We prepare financial legitimate services to the National Health Service (HHS).
Desired goal
What challenge were you trying to address with Geeks?
We needed a way to handle off-payroll workers, from onboarding and timesheets to payment and invoicing. As such, we approached Geeks to educe a frontend web-based gate that was also affable on mobile devices.
Provided solution
What particular tasks were responsible for?
Initially, we met with their project handlement team and business analyst. The business analyst mapped out our requirements, owing the client feedback and looking at possible features. They then passed the requirements to the project handlement and educement team, who built the gate for our method with a SQL back service.
Since then, they’ve continued to make updates and add new features see eight weeks or so. Typically, I design a new officeality, and they lay out the specs to make wireframes. Once we like their designs, they test it in a user-acceptance test (UAT) environment, which is a direct replica of our method. This allows us to see how the update will office in real life.
Essentially, the fruit is a vendor handlement method for healthcare preparers. When a client needs a resource, they form a job listing and send it to our furnish team to fill the position. We yield CVs from fitted aspirants into the method for review. If the client accepts the aspirant, the aspirant will have approach to the timesheets. At its core, the method tracks contracted work hours.
Was there a dedicated team?
The team changes depending on our needs and the number of sprints we have. We’ve worked with a business analyst, a project handler, and project coordinators. At one point, we also had approach to three educeers.
How did you come to work with Geeks?
I did some market investigation and establish them. Our vetting process included some other agencies, but we ultimately chose them owing they’d designed correspondent methods precedently.
What is the terminal result of working with ?
Their work began in July 2015 and is ongoing.
Results achieved
Are there any measureable or plum results?
As market leaders in our activity, our achievement is underpinned by the force of Geeks’ technology. Their method has been running for three years, and it’s quiet going powerful. It’s never gone down nor crashed, and we keep making enhancements to it.
In provisions of timing, it was searching that they completed the primary project within our limited time frame. They’ve always liberateed the sprints on time and have met see liberatey date. Whenever we’ve needed to push a deadline back, they’ve been fast to convenience us.
How did Geeks accomplish from a project handlement standpoint?
Their project handler always keeps us up to date. We hold daily calls with specific team members to debate true tasks, we chat with the broader team during weekly calls. This helps us requalify true requirements and stay in the loop.
We also use an online gate to track their progress as well as a interaction platform named Amp. Here, we can tone any questions or show them designs. We keep an audit trail of all of our dicsussions, which they use to map out our technical requirements.
What is (from your point of view) the key factor to pay observation while intercourse with ?
I esteem how easily we can adjoin with them. They consistently keep us updated and never shy away from lending a hand. We have a powerful relationship with them, and they’re just easy to work with. They have some knowledgeable nation on their side who know how to issue explain and troubleshoot.
What aspects of their work would you like to get improved?
No, nothing comes to mind. This is the leading time I’ve worked with a organisation like this, so I don’t know how other agencies act. But as far as I’m concerned, we’ve never had a denying experience with them.
Do you have any advice for possible clients?
If you don',t know what you want for your method, their team is capable of knowledge your requirements and can prepare some direction. Conversely, if you know precisely what you want and can articulate it, then Geeks can liberate, even in a firm time frame.