All projects have come in on time and under budget, fulfilling the client’s main KPI. Kellton has established a collaborative relationship through its on-shore/off-shore model that utilizes in-person and digital communication. They’ve displayed impressive availability and software quality.
The resulting product has won four awards. Initial issues with product quality improved once QA was added to Kellton Tech Solutions’ workflow. The team is highly driven and willing to invest significant effort to meet stakeholders’ expectations.
The client was pleased with the technical abilities and professional billing practices of Kellton’s team, but wishes their development resources would take a more proactive approach in identifying and solving problems that have not been explicitly stipulated.
The client has been pleased with the proactive communication used in managing the project. They note that a client communications portal may be a good addition to Kellton Tech’s project management practices.
The rebuilt products have been a noticeable improvement from the previous product. The client acknowledges a trade-off when outsourcing many time zones away, but Kellton has consistently made themselves available at all hours.
With no plans to end the engagement, internal stakeholders are extremely satisfied with the quality of Kellton Tech Solutions’ deliverables. The team’s communication skills are above average, and customers can expect exceptional project management.
They’ve outperformed other augmentation firms by remaining client-oriented and creating high-quality products that do well in the marketplace. They’re willing to supplement additional team members to meet timelines and provide specific expertise. The team facilitates an effortless partnership.
The solution has significantly decreased decision-making time and garnered positive feedback. Kellton Tech Solutions provided personal, hands-on project management and a development process designed to create a bespoke solution. Customers can expect smooth execution and original work.
Though the product is still in the early stages of development, internal stakeholders are pleased with Kellton Tech Solutions’ work so far, and are confident about the solution’s future impact on the company. Along the way, the team has been exceptionally patient and communicative.
The client strongly values Kellton Tech’s partnership. He acknowledges that they always deliver quickly, albeit sometimes at the expense of proper quality. Taking the cost advantages into account as well, the client is very satisfied regardless.
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