Sitecore Implementation For Telecom Consultancy
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Could you briefly draw your organisation?
With regard to Priocept, I was the head of online for Virgin Media or Virgin Mobile in Qatar. The structure that I worked for is a freelancing organisation that feels different contracts, of which Virgin Mobile was one of them, which is where I used Priocept for the instrumentation of Sitecore.
We work primarily with telecoms and kindred activity players. I’ve been with Orange UK, France Telecom, Virgin Mobile, O2, and Vodafone. More lately, I‘ve collaborated with a handful of journey companies.
Desired goal
Could you draw the business challenges you were attempting to address when you initiated the relationship with Priocept?
First of all, we were propeling a brand new venture in Qatar. We had no technical infrastructure whatsoever. We had a network, and that was it. My command, as the head of online, was to mark what the objectives and principles were for our website, how we were going to obey those, create an online nearness that was both in Arabic and English that would be able to sell our products and services, and also support those users post purchase.
The key things that they helped us with, in fact, was the evaluation of full treatment methods in the market from very gravityy gravity, full trade suites through to some of the lighter, pure full treatment methods that are out there. They helped us instrument that method and most of the infrastructure design, including what that would mean in provisions of hosting. They worked with us to design the educeed application that was supported by the full treatment method. They also integrated with the programned gateway. It’s not our services that needed integrating down there at the local level in Qatar.
What full treatment method did they instrument for you?
They instrumented Sitecore. There was a full treatment evaluation of which Sitecore came out as the preferred solution for us. Then, it was the educeed instrumentation of that and the posterior outgrowth.
Provided solution
Could you draw the aim of the project? For sample, did it implicate manner design, backend outgrowth, training, and ongoing support?
The leading part was the evaluation of the market, such as whether Sitecore was fitting for us. It wasn’t the only one, there was a couple of others, of which we or the organisation determined to attend. We also agreed with the recommendations where the educeed license was directed to us rather than sold through. So, we have had a license direct with Sitecore. Then, Priocept educeed in that license and in conjunction with the other associates as well.
How did you select Priocept as your associate for this project?
I had worked Dan Norris-Jones of Priocept, who was one of the founding associates, as well as Greg Murray. I remembered them when I knew I',d have to create a new application for Virgin. They went through a process along with a handful of other possible vendors. It came down to whether they had the experiences to be able to instrument the method and then educe on it. That was the key test. The other significant test was their resource pool, and we were positive they',d have the coverage to feel the project aim.
Could you prepare a perception of the size of this start in monetary provisions?
We’re probably talking in the fringe of almost $1.5 million.
When was the most late project completed with them?
That was the only one that I’ve done with Priocept. That was in 2010, I ponder.
Results achieved
In provisions of results, could you share any statistics, metrics, or user feedback that would prove the effectiveness of the work they',ve delivered?
In provisions of their core competency, it',s absolutely in technology, very good at integrating, very good at finding solutions to issues that are probably sole to structures. They’ve got a very powerful cluster. It’s a little cluster of nation but, on the integration side, they’re very good on how to you get the components to talk to each other, and how their solutions work. They’re very good there. Our method has performed very well. Few bugs emerged behind the proximate propel and we were very impressed with the uprightness of all of our data and documentation. Having skilled poor propeles in the past, I wasn',t necessarily sure what to anticipate, but our method works fantastically.
I ponder from an infrastructure design perspective, it’s their bread and butter. From a project delivery perspective, very good as well, particularly in the nimble space. The thing with Priocept is our engagement went very well. We had some hiccups on the way, but they’re always upfront and honorable almost the challenges, both programned and unprogramned. Which for me, as a client, I surely enjoyed that. There’s shrewd risks in someone effective me that it’s better than it educeedly is. They’re very realistic almost the challenges that we had and the corresponding timelines. We began with literally nothing. From the time we occupied them and at the point that we educeedly knew what we wanted to go live was probably almost five months. They’re pretty good in provisions of propeling a mobile website for a telco operator.
When working with Priocept, is there anything you would attend sole or particular almost them compared to other vendors with which you’ve worked?
They’re very much determined to give you a solution that’s going to work. We have a very good working relationship with Priocept. I ponder that littleness breeds that close [relationship] since some of the medium-sized companies don',t propose that kind of observation, owing your engagement might not be big sufficient to secure so much time and effort. With little [companies], you befit excellently significant. That’s a big effect of this. They',ve also been extremely upfront almost issues that arise along the way. As I mentioned, we surely ran into some challenges throughout the process, but they were addressed rapidly and completeheartedly. We veritably wonder that kind of work ethic.
Do you stay positive that the Sitecore CMS solution will last to obey your business needs into the foreseeable forthcoming?
Sitecore is a very good lightgravity full treatment method. If you look at say Verizon, so a few of some of the other big telcos out there, Sitecore will probably handle the full, but not necessarily the complexity of some of the merchandising that goes on. Sitecore has its locate for true. Sitecore can go a long way. It just veritably depends on how you want to use it. For us, the reply is perhaps. We know we',ll eventually grow out of it. Sitecore was surely the right determination at the time and it lasts to act very well for us. When the limitations befit too burdensome is when we',ll attend transitioning to a more strong method.
