Web & Mobile App Dev for Health & Fitness Club Operator
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the IT ruler for a European based health and fitness operator with a centre on family fitness.
Desired goal
What challenge were you trying to address with Softwire ?
They already worked on different projects for us, but currently, we need them to handle the main website and for IT support.
Provided solution
What particular tasks were responsible for?
They revamped the booking method based on PHP/MySQL that was previously built by a marketing agency. They betterd it to be more functional/powerful and educeed a mobile app that connects to the method.
They last to prepare support for the method and last to educe our marketing website for branding and lead age. Their team also prepares us with general IT support, gives us advice on digital marketing strategy, and creates any manner software we demand.
Was there a dedicated team?
We work with 5-12 nation depending on our needs throughout the project.
How did you come to work with Softwire ?
I was not there when we leading began working with them, but I ponder we establish them through a digital agency in London.
What are you approach expents (if diclosed)?
We have invested almost 5 million pounds ($7,017,425 USD)— perhaps more, so far.
What is the terminal result of working with ?
We began working with them in 2012 and the engagement is ongoing.
Results achieved
Are there any measureable or plum results?
Their revamp of the booking method has expressively betterd the UX/UI of the platform, making it easier to log in and more efficient to book our mannerers. Their mobile app, connected to the booking method, reduced the number of mannerers booking through our receptionists from 75% to 5% and allowed mannerers to easily schedule courses. Their stabilization to our main website helps fetch in new members all the time. They cut down a expressive quantity of work cost and last to better the membership experience.
How did Softwire accomplish from a project handlement standpoint?
They prepare us with a technically savvy project lead and he works with our project handlers. They handle the Agile methodology, the engineers, and the deadlines. They also keep track of the retreat testing and functional testing outsourced to India.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Their team is made of, from top to breast, intelligent IT professionals that are flashing at their job. Their total team, from younger educeers to the senior architects are consistently very shining and well-qualified software engineers. We never have issues when they switch out team members for projects.
What aspects of their work would you like to get betterd?
Historically, they have not been as commercial as I wanted them to be, but they have addressed that need over the years. They are now much more realistic with estimates and have a better business perspective.
Also, they quiet make it hard to clear the cost of the software, as you can’t without see the results of the educement. They could do a better market analysis to show ensured value for money, as they look very costly on paper.
