UI/UX Redesign and Training for Data Analytics Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private enlightenation is amended.
Introductory enlightenation
A fast induction on the buyer’s organisation
dunnhumby is a global data science platform for enterprise-sized retailers. We help clients turn their business and client data into insights and, subsequently, fruits. In my role, I lead our venture chief cluster and have also acted as the interim head of UX.
Desired goal
What challenge were you trying to address with Super User Studio?
We’ve been going through a transformation over the last two years as we’ve pivoted away from consulting work into more of a software business. Though, we had a little UX team that wasn’t as household with more present practices. As a result, our software fruits weren’t as user-friendly as we would’ve hoped. Super User Studio leveraged their expertise to help us formalize our UX design processes and unite a new UX head to take over our team.
Provided solution
What particular tasks were Super User Studio responsible for?
When we leading occupied them, we were in the process of merging a few different UX teams. We held a three-day workshop and invited Super User Studio as a third-party observer to fix that the sessions stayed on track. They brought their expertise to the table, discussing what worked well in the market for their past clients and helping us formalize new inner processes.
We occupied them anew to help conceptualize a new UI for one of our core fruits. For the most part, it was a reflection exertion to help extend our own access and swell the boundaries of what we knew to be practicable. Their order would enlighten our strategy as we update our phraseology lead and mark a new UI.
Recently, Super User Studio supported us as we hired our leading global head of UX. By that point, they’d already spent a fair quantity of time with our team and had a perception of our forthcoming goals. They granted a set of recommendations for optimum team construction, gave insights into best practices, and helped us colloquy and unite our new head of UX.
Was there a dedicated team?
We worked with two points of touch.
How did you come to work with Super User Studio?
Our new chief fruit official had worked closely with them in the past and recommended them to me. After evaluating them, I felt snug moving advanced with the project.
How much have you invested with them?
We spent roughly £15,000 (approximately $19,000 USD).
What is the terminal result of working with Super User Studio?
Their work lasted from June–September 2018. They completed the workshop in a few days, since the UI exertion took almost three weeks. Selecting the new head of UI implicated almost a week’s worth of work, including the colloquys.
Results accomplishd
Are there any measureable or plum results?
Since their initial involvement in the workshops, the condition of the output from our UX team has increased remarkably. The teams came unitedly well and formed a powerful inner process. Super User Studio was also inestimable in uniteing a new global head of UX who could lead our team.
How did Super User Studio accomplish from a project treatment standpoint?
They always delivered on time and remained realistic almost what they could accomplish. At times, we wanted to squeeze more into the project, but they advised anewst it owing they didn’t ponder it was the right access. It’s a level of integrity that I surely esteem. In provisions of interaction, we would touch base as frequently as certain depending on the project. Though they had separate other ongoing projects, they consistently made sure to be useful when we needed them.
What is (from your point of view) the key factor to pay observation while intercourse with Super User Studio?
They had a influence of experience working with enterprise-sized fruit companies, which they leveraged to unite best practices. Their apprehension played a searching role in enlightening how we would shape our own UX team.
What aspects of their work would you like to get improved?
Because they’re a littleer team, they’re able to have an implicated, personal access to projects. Though, this can also result in bandwidth challenges when they’re in high claim. There were a few times when we’d hoped that they could do something on a brief time frame, but they just didn’t have the manpower.
Do you have any advice for possible clients?
Rather than coming into a project with a premarkd mindset, work with them to unite an access to the issue. Clients frequently want to rush UX projects based on their desired terminal outcome. But it’s worth it to talk to Super User Studio and let them lead the process.
