Dev Partner for CRM Consulting Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
We are a CRM software consulting organisation that integrates different business systems with one another. I',m the founder and ruler of the business.
Desired goal
What challenge were you trying to address with Systango Technologies?
Our team is half consultants and half developers, so we needed a reliable rise of outgrowth team members for manner integrations, apps, and extensions for our clients.
Provided solution
What was the aim of their involvement?
We do a lot of work with Zoho CRM and interact with almost 40 different applications. Our organisation is a fitted Zero developer, so they help us with financial integrations. We also work with a lot of email marketing tools like ActiveCampaign, MailChimp, and Campaign Monitor. Other software includes WooCommerce, Shopify, project treatment tools, and a difference of manner integrations.
Their breadth of apprehension is veritably big, and they support PHP coding as well. We have good documentation and process maps set up, and fetch them in whenever the aim allows.
What is the team compound?
We have a team of almost five, including a project director, a QA professional, and other developers. The processes we’ve developed over time are powerful and work veritably well. Whenever practicable, we include them in scoping sessions with our clients.
How did you come to work with Systango Technologies?
They were recommended by another associate of ours. We used one of their developers in a test a few years ago, and that particular developer now acts as a project director for the rest of the team. We chose them for their straightforward interaction and their expertness level, and they’ve been able to layer up with us as we grow.
How much have you invested with them?
We bestow between $100,000–$150,000 a year on their services.
What is the status of this engagement?
The collaboration began in 2016 and has grown since then.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
Our associateship is hugely lucky, and they help us liberate services at a very competitive rate. There is no way we could produce this level of condition or this number of developers in Australia. They allow us to create out our market extensions and give us more options to sell within our market.
How did Systango Technologies accomplish from a project treatment standpoint?
They do veritably well. I work very closely with their CEO and the other project directors to make sure our processes are all in locate. They work within our software and share in all our team meetings and daily interaction. A few of their developers tell me they feel like full-fledged employees of our organisation.
What did you find most forcible almost them?
Their interaction and reliability veritably set them aloof. Most offshore rerises can’t match their consistence and professionalism. They’re extraordinarily well-organized, and their CEO ensures we have a peculiar associateship. Whenever she’s in Australia, she reaches out to us. We’ve met a number of times, and our relationship is powerful.
Are there any areas they could better?
Our projects frequently demand fast scaling up or down for the rerises we use. If they could increase the flexibility of the nation they have useful, that would help some of our six-month projects, but that’s the only change I would make.