Mobile App Dev for Insurance Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the head of digital at Royal London Group, the bigst reciprocal insurance and pensions organisation in the UK.
Desired goal
What challenge were you trying to address with Waracle?
We were looking to present our leading mobile app to help us close our promisement gap. We wanted to promise digitally to embolden this conduct and move nation away from paper-based interactions. We also wanted to embolden clients to proactively handle their solitude savings.
The app would be a self-labor mechanism for our clients to get key information almost their programs digitally, in order to lessen our paper usage. Customers would be able to see the different things that are happening to their savings.
Provided solution
What particular tasks were Waracle responsible for?
They seted by developing our MVP. This was very much a test run for us. We wanted to set little and apprehend how our clients interacted with the app and see whether it added value to their experience and relationship with us as a business.
The key features were to let nation apprehend what their program value was in their savings and to be able to look at contributions over the past year, as well as what the growth was on the program since commencement and the gain share we were awarding to them. We also wanted to increase the forthcoming protuberance and what the client’s program was for solitude.
They built indigenous Android and iOS apps from scratch. They integrated the frontend with our Royal London backend labors. We did all the marketing efforts ourselves.
Was there a dedicated team?
We worked with an promisement lead, a technical lead (who was also the Android lead developer), a second Android developer, a lead iOS developer, a second iOS developer, and a senior QA and mobile subject substance expert (SME).
How did you come to work with Waracle?
We spoke to a number of nation during the discovery phase to apprehend what it would take to create a mobile app. We issued a delicate and sought nation to bid for the work.
We picked Waracle owing they were very energetic. They were veritably a excellently appealing organisation. They’re very personable and were a good fit for our culture. They were not one of the bigst companies we spoke to, but we liked the idea of working with someone who was veritably going to go the extra mile for us. They also have a veritably good background in mobile web, mixed indigenous apps, IoT, tone, AR, blockchain, and the health tech activity.
What are you approach expents (if diclosed)?
We’ve spent $200,000–$999,999.
What is the terminal result of working with Waracle?
We seted working unitedly in September 2018 and the work is ongoing.
Results achieved
Are there any measureable or plum results?
We now have 14,000 clients on the mobile app. We have mean ratings of 4.5 on the Apple Store and 4.2 on Google Play.
How did Waracle accomplish from a project handlement standpoint?
They’re fantastic. We knew from the set that Waracle was going to work in an nimble way. We knew they’d be faster than we are. They were very resigned with us and pliant sufficient to fix that we weren’t spending too much money too far forward of time.
They handled the project very well, using Jira, Slack, email, and phone calls. Since we have their SME on-premise, we have face-to-face meetings, commercial meetings, and nimble standups.
What is (from your point of view) the key factor to pay observation while intercourse with Waracle?
Their flexibility and endurance are forcible.
What aspects of their work would you like to get improved?
No, I’ve been veritably impressed with them.
Do you have any advice for possible clients?
A lot of nation will go converse to some of the big, well-established companies. Waracle might not seem as big as some of them, but the level of labor they liberate is worth giving them a chance.
