Web Design & Dev for Tourism Board
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the chief executive of Visit Somerset. We’re the official purpose treatment structure (DMO) for Somerset County and we portray the visitor administration, which is worth 1.3 billion pounds and 34,000 full-time equiponderant jobs.
Desired goal
What challenge were you trying to address with Zesty?
We were looking for a new digital vision that would creatively portray the county and return it’s loveliness, difference, and the excitement we propose to both interpolitical and domiciliary markets.
Provided solution
What particular tasks were Zesty responsible for?
Zesty began by conducting market investigation to fully apprehend what consumers wanted and our members’ expectations. Using that information, they created a design that would show how the website would look. Then they developed the website on Kentico and populated the new website from the old website, transferring thousands of pages and intercourse with 404 errors.
Was there a dedicated team?
We’re currently working with 4–5 nation who are ensuring that the website is running properly.
How did you come to work with Zesty?
Zesty worked with other DMOs in the UK and we establish them through a open sector procurement associate. We hired them owing they were passionate and enthusiastic almost their brand. They were the only labor provider we talked to who proposed a creative and exciting solution that wasn’t off the shelf.
What are you approach expents (if diclosed)?
We’ve spent between £25,000–£30,000 (approx. $32,000–$38,000).
What is the terminal result of working with Zesty?
We began the project about June 2018 and launched a year later in June 2019. Though, they’re quiet providing ongoing livelihood.
Results accomplishd
What evidence can you share that demonstrates the contact of the engagement?
We’ve seen double-digit growth in page views compared to the same month the antecedent year. They developed a refreshing design that accurately depicts Somerset County. Members have commented on how beautiful the website looks and how it stands out creatively. Since the website only launched a few months ago, the results have exceeded our expectations.
How did Zesty accomplish from a project treatment standpoint?
We adjoind daily during outgrowth, and they were always there when we needed it. During the project, they never told us that we exceeded our hours, and instead helped us accomplish our goals. They were scrupulous of our firm budget and created cost-effective solutions.
It was an exciting process, and we’re like a big family now. They have a team of passionate nation who were committed to delivering a condition output for us. Now that we are simply improving and maintaining the website, we don’t have to adjoin as regularly.
What is (from your point of view) the key factor to pay observation while intercourse with Zesty?
I was impressed by their power to tell to us, apprehend our needs, and work towards the bigger picture.
What aspects of their work would you like to get improved?
We had a few opportunities to veritably nail things down, especially when it comes to transferring full, doing all the appropriate work to limit errors moving from one platform to another. That being said, they granted much more support than our last providers.
Do you have any advice for practicable clients?
For projects correspondent to ours, be careful and quit risks when transferring pages—you want all to be done as accurately as practicable.
