Some details
Context
Nortal is a multinational strategic change and technology company. Combining the unique experience of transforming Estonia into a digital leader and creating change in businesses with a strategic approach and data-driven technology, their vision is to build a seamless society. Nortal operates in nearly 20 countries and employs over 750 specialists who carry out high-impact projects across Europe,
Middle East, Africa, and North America. At the moment, Nortal has more than 200 ongoing projects globally. They were in the market for a long-term partner for one of their biggest projects in the Baltic countries.Project Goal
The goal of the project was to support and develop new features for one of the biggest telecommunication services provider in Europe self-care PrePaid and PostPaid systems and its branches across the different countries.
Solution
To ensure good results and be a valuable long-term partner, Toughlex needed to make sure that there was excellent communication with both Nortal, their client, and other parties involved in supporting the project. Toughlex was and still is involved in the entire process of project development from planning to shipping. Regardless of the changing requirements and workflow Toughlex managed to adapt and meet the needs.
More info about this project can be found here
