About Daythree Business Services Telemarketing company in Petaling Jaya, Malaysia
Daythree is an award winning global business service provider in the areas of business and knowledge process, human capital and IT services to global clientele. We specialize in optimizing Customer Experience through technology.
Raymond is the Founder amp; CEO of Daythree Business Services. He specializes in providing strategic management direction particularly in the field of digital transformation strategy and management.
He has guided several technology companies from start-up to becoming leading technology players in the industry. Amongst his many key achievements Raymond managed one of the largest healthcare informatics implementations in Malaysia and played key role in realizing the IT Outsourcing agenda of a major state government in Malaysia.
Having originated from a corporate finance background Raymond has strong working and practical knowledge in finance accounting and banking. He holds a Master of Business Administration majoring in Strategy amp; Planning. He is a Chartered Accountant registered with CPA Australia and Malaysian Institute of Accountants.
Raymond is also the author of several articles and research papers. He was twice selected by peers in the industry as Best Thought Leader in 2017 and once again in 2019 – an award reserved for recognizing leadership aimed at external positioning of the individuals competencies in delivering value.
Raymond presently serves as President of Contact Centre Association of Malaysia. He also serves as Treasurer of Outsourcing Malaysia and chairs its annual flagship conference committee Smart Sourcing Summit. He was recently appointed to serve as Councillor of PIKOM the National Tech Association of Malaysia.
As organisations seek to improve performance and remain competitive in the global economy, partnering with a consultative business service provider is one strategy used to reduce operating costs, gain access to specialized skills, adapt to changes in tech