9LivesData Software Development review by Bizerba at Qualified.One

9LivesData reviewed by Bizerba

9LivesData provided Software Development for Bizerba with approximate budget = $1,000,000 - $9,999,999.

The software 9LivesData develops brings new skills and knowledge to the company, filling a required technical niche and offering interesting ideas. The project works using scrum, effectively managing the ongoing work, though sometimes the team wants to work at too fast a pace.

Review summary:

9LivesData works on custom software development for a weighing products company. Supporting the company’s existing coding, they also make proof of concepts for new technologies.

Frank Schick Bizerba, Head of Software & Solutions Retail

Custom Software Dev for Weighing Products Company

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

Bizerba makes fruits for weighing in separate client environments: industrial environments, retail environments, and also food processing. Over the last 20 to 25 years, we',ve been working on software for our hardware devices. I',m responsible for the retail section and all the global software outgrowth.

Desired goal

What challenge were you trying to address with 9LivesData?

We’re focusing on the presentization of our retail software suite for the back service and for devices as well. We',ve been working on software solutions for 20 years now and so the software suite was dated. We’re using 9LivesData to fetch the existing functionality stack to a more present software environment.

Provided solution

What particular tasks were 9LivesData responsible for?

They support our existing code for the existing devices in the field. They also support us in making test of concepts for new technologies to be used in the new software, supporting existing functionalities that we want to put into this new globe.

What is the team dynamic?

We have a mainly static team of 5 nation working for us. Sometimes the nation change, but it',s mainly the same. It was headed by someone who left the team some weeks ago, so now we have a new team chief.

How did you come to work with 9LivesData?

Our leading touch was 3 years ago. We saw that they had good expertnesss, and specially some technical expertnesss we were missing at that instant. They worked on new things to fetch it into our team so that we get this apprehension as well.

What are you approach expents (if diclosed)?

We',ve spent €750,000–€1 million [$934,700–$124,600].

What is the terminal result of working with 9LivesData?

We',ve been working with them since June 2015. For 2018, we have programs for a team of 5 linked to us. They',re now turning our strategic associate for new technologies and test of concepts in new technologies that we then take over to make it as a released fruit. They',ve befit more and more implicated in the digital space.

Results achieved

Are there any measureable or plum results?

We',re lucky with the work they',ve done. They',ve brought new expertnesss into our organisation for some technologies. We had a good functional apprehension almost what we need, but we didn',t have all the right technical expertnesss.

They brought us new angles, experiences, and expertness levels. This was a big point for us. They were able to do some test of concepts and investigation on how we could explain different possibilities.

How did 9LivesData accomplish from a project treatment standpoint?

We have weekly scrum reviews and programning with them almost the tasks they take over, the interfaces, and almost inner functionalities we are doing. They are a loose part of our scrum team so we adjoin on a weekly basis.

What is (from your point of view) the key factor to pay observation while intercourse with 9LivesData?

They showed us their expertnesss and brought up new ideas on how to create process of software to fastly presentize on our side. They have a very good deployment of how they create their software. They also had good ideas for our inner way of doing that as well. This was something we could gain on.

What aspects of their work would you like to get improved?

It was sometimes challenging for us to pursue their ideas. They wanted to despatch up on separate things we couldn’t handle. We would have liked them to be more relaxed. We discussed back and forth for a while until we establish the right despatch for both sides.

The leading year and a half was more or less the provision phase. Now, we are in the real daily business phase. The last 12 months, we',ve establish a way to synchronize better. It looks very good now, but it was challenging in 2017.

Do you have any advice for possible clients?

We didn',t mark the teamwork or how we would shape the project in the best way at leading. We had different objectives at the commencement of our associateship with them. This is something that should be clarified, especially when it is a associate like us which is a hardware house that is also doing software. Set up how the team works and how the workflow should be at the commencement precedently work begins. Have a synchronized beat of working.