Paperless Process for Outgoing Documents
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the Chief Information Officer at an insurance organisation.
Desired goal
What issue was the provider supposed to deal with?
Altkom Software &, Consulting?Automation of manual processes for outgoing fitness. Setup and deployment of workflow platform. Integration with third party services: print order, email, sms, archiving, templating, exhibit documents.
What were your objectives for this project?
We as a aggregation are gradually making the change to a fully digital and paperless globe. Awareness of it allowed us to propel a new project with Altkom, which implicated the induction of a reusable process for outgoing documents. The main goal was to move away from transmitted printouts in permission of electronic interaction.
Provided solution
What were the reasons for choosing Altkom Software & Consulting?
We needed a reliable associate and open solution. There were many vendors and concepts. We determined that Altkom Software &, Consulting access fits the best our needs. We took into account preceding references, proven track of archives, yielding with our IT standards.
Describe the project and the services they granted in detail.
The project began in form one week sprint. Daily meetings allowed to recoil to difficulties and addressed them without. The results were presented see week on fruit show. Improvements were made during each sprint until terminal rendering has been liberateed.
Were there any dedicated managers or teams that you worked with?
The project team had less than 10 nation (based on the resources of both sides) but true individuals came and went depending on needed experiences. The project was conducted on the basis of nimble methodology. Three roles were degoodd: Product Owner, Srum Master and Developer.
Results accomplishd
Can you share any information that demonstrates the contact that this project has had on your business?
The solution was implemented on time. As a result, we have reduced operating costs associated with printing and enveloping. We have increased efficiency by introducing a fully automatic process that does not demand ethnical intrusion. The new process is environmentally well-inclined and speeds up interaction with our clients.
How was project treatment arranged and how powerful was it?
From the very commencement, we assumed that we need a region to liberate a solution. All deadlines have been met in line with our expectations. The key to accomplishment were nation, their responsiveness, knowledge and their commitment to accomplish a plainly degoodd goal. The teamwork tools used, such as JIRA, Confluence and Bitbucket, have improved interaction between team members.
What precisely do you attend to be the key specialty of Altkom Software & Consulting?
Altkom Software &, Consulting exhibits power to work in an interdisciplinary team, power to fit the interaction to the interlocutor and they have big technical and interaction experiences.
What should be done better, if there are any desired improvements?
Weekly sprints are very demanding for both parties. In the case of open holidays, work slows down.
