Casbeg’s team has proven to be both technically adept and business-savvy. Their solution facilitates interaction between the customers, client-facing teams, warehouse, and shipping department. As a result, customer satisfaction rates have increased while helpline inquiries have decreased.
Sales have increased by 60% so far, and the client has gained another distributor abroad. Communication has been seamless due to Casbeg’s accessibility. They are a knowledgeable team that provides helpful recommendations with the big-picture in mind.
