DevOps Support for Global Tobacco Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m an E-Commerce Senior Manager at the Global IT section of a big, interpolitical organisation in the Fast Moving Consumer Goods perpendicular.
Desired goal
What issue was the preparer supposed to deal with?
CodeWave?CodeWave has been supporting us with Content Management System developers and DevOps engineers, who support our global infrastructure for our E-commerce and brand websites.
What were your objectives for this project?
Our main extrinsic is to maximize our sales, we’re hiring CodeWave to help accomplish that by maximizing the availability of our e-commerce and brand websites and optimizing our software delivery processes.
Provided solution
What were the reasons for choosing ?
They were referred to us.
Describe the project in detail.
The contract is multifaceted, but the 2 most significant areas are CMS instrumentations for microwebsites (each country/market has their own web nearness) and dev-ops support of the cloud-based server infrastructure.
Since 2016 CodeWave has been maintaining our global server infrastructure in order to prepare high availability of our labors to millions of clients athwart the globe.
Since 2018 CodeWave has also been providing cross-functional teams that support CMS rollouts to new markets as well as migration projects, where we help upgrade existing CMS systems and/or help instrument measure templates that comply with a global phraseology lead that has been developed recently.
It is also our role to sum these new websites with any 3rd party labor preparers, e.g. age verification APIs that help our client fix that regulated full is only shown to the appropriate audiences as legalised in a given country.
Finally, thanks to the highly-available architecture that CodeWave has instrumented – it’s trifling for our dev-ops engineers to fix minimal downtime during the migration phase or during orderly application updates.
On a higher level - they were also responsible for creating our disaster repossession program for our global e-commerce labors as well as for optimization of the underlying server architecture
Were there any dedicated managers or teams that you worked with?
The team compound varies, depending on our need we are able to fast layer up and down, but we constantly hire 2 full-time DevOps engineers.
Results accomplishd
What results did you accomplish unitedly with ?
They have been supporting us for the last 3 years and the number of markets we’re serving online has grown in that time by 300%.
How do you rate the interaction and interaction with ?
Their project managers are very clear and to the point.
What precisely do you attend to be the key specialty of ?
We veritably esteem their involvement and professionalism. They helped us in numerous cases, while 1st and 2nd line support of our cloud and labor preparers could not find solutions.
What should be done better, if there are any desired improvements?
I can',t ponder of any at this stage.
