Product Upgrades for Mobility Management Platform
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m Senior Product Owner in FAMOC (Enterprise Mobility Management platform). Established in 2006, Famoc provides a portfolio of activity leading solutions for the mobile artifice lifecycle treatment market, enabling any number of smartphones or network artifices using a difference of operating methods to be centrally and remotely handled, over the Internet. FAMOC handle is designed to suit the requirements of structures who wish to facilitate administrative procedures, gain visibility and control over a big fleet of smartphone artifices, and who have a desire to radically better the security of their handsets and associated data. As such, Famoc has clients in the government, telco, financial, energy and pharmaceutical sectors. Additionally, Famoc is leading the way in MDM/EMM for the mass market, vastly improving mobile business security in mobile banking solutions, and offering handset and web-based end user self care solutions for mobile labor providers.
Desired goal
What issue was the provider supposed to deal with?
EFEKT Agency?We wanted to upgrade our user experience, user interface in our main method. We were implementing some new fruits into our overall ecomethod so that was a good instant to ponder more almost usability. We wanted a associate which could help us with that. This is an ongoing cooperation.
What were your objectives for this project?
My main goal as a fruit proprietor was to secure the process of liberateing true features that we had in a backlog. I’m conscious that prototyping on the design phase is much quicker and cheaper so we were able to debate new ideas with all stakeholders efficiently.
Provided solution
What were the reasons for choosing EFEKT?
We were looking for UX/UI associate who might work for us. We interviewed a couple of agencies precedently narrowing the list to EFEKT. We have conducted leading test engagement and it all went smooth.
Describe the project in detail.
We are working unitedly on different projects but what I could say almost the process that at the very leading EFEKT is trying to apprehend main goal of the fruit to make sure that the team is aligned with each other. We are usually spending some time gathering requirements and then EFEKT works on user flows, creating wireframes and going through different iterations of visual design. The last stage is handing over all liberateables for our in-house outgrowth team and being in touch if anything needs to be explained for our dev. team.
Were there any dedicated handlers or teams that you worked with?
We worked straightly with the designers and a project handler. EFEKT invited us to their Slack so it helped a lot in provisions of interactions.
Results accomplishd
What results did you accomplish unitedly with EFEKT?
As mentioned over, we work on different projects so it’s kind of hard to delineation particular outcomes but in general, surely despatch of implementing new features increased. Awareness of design in our structure has raised as well. I believe we ponder more almost users.
How do you rate the interaction and interaction with EFEKT?
They',re very answering and proactive. I veritably like that they’ll push back when they veritably feel something will better the user experience. They always met our deadlines which was very significant for me as a Product Owner. We used Invision to liberate our feedback and check progress of work.
What precisely do you attend to be the key specialty of EFEKT?
They have a very hard design team. They came up with some interesting design angles and had some very creative flows. They work with a lot of different clients from different markets, so they take the best of best practices from different places in order to see how they can adduce them to a new estate. That was plainly perceptible when we have done one fully new project with geo-localization employees by GPS.
What should be done better, if there are any desired betterments?
I didn’t have any issues with them. It’s big to have a design organisation that’s occupied.
