Platform Development & Maintenance for National Nonprofit
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the managing ruler of labor at Service Year Alliance, a national nonprofit that connects individuals looking to do a year of labor with nonprofits and open structures that have opportunities. I superintend our platform, the ongoing outgrowth team, and the inner team that does sales, user engagement, and client support.
Desired goal
What challenge were you trying to address with Future Processing?
Our platform was three years old and we were looking for a sustainable outgrowth associate to nurture and swell our platform. We wanted a team to work with us 50/50 on the livelihood and needs of the platform while developing new features in an iterative way.
Provided solution
What particular tasks were Future Processing responsible for?
Future Processing provides outgrowth and livelihood to our platform. The leading few months implicated transitioning from our old team to theirs, but since then we',ve been in sprints moving advanced. We program out our outgrowth priorities and regood our work unitedly. Their team works in Django, JavaScript, and Python.
Was there a dedicated team?
We work with a team of five from Future Processing. Four of them have been on their team since the commencement, including two developers, a QA engineer, and a team lead. We added a UI/UX this summer. We interact straightly with all members of the team on a daily basis.
How did you come to work with Future Processing?
We establish them through a relation from a helper. When we were looking to move to a new vendor we reached out to individuals to see who they were working with. After a series of proposals and scoring, we felt like Future Processing and their work access would best augment what we were trying to do.
What are you approach expents (if diclosed)?
We have spent between $200,000–$250,000.
What is the terminal result of working with Future Processing?
Our ongoing engagement with Future Processing began in October 2018.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
Having their support has allowed our inner team to hit most of our deadlines. We have seen an increase in the condition of the outgrowth work. There are fewer user-facing bugs and issues. Our inner team has to do less cleanup work.
How did Future Processing execute from a project treatment standpoint?
Future Processing is extremely pliant almost adapting to the project treatment tools that work best for us. Since we are a few years into the project, we had a method down and they were ready to articulation that over starting over anew.
Our teams adjoin via video call see morning for scrum so we are face to face see day for at smallest 15 minutes. We also have a weekly clarification meeting over video. Our teams regularly adjoin more informally through Slack and use Github for tickets that are in process.
What is (from your point of view) the key factor to pay observation while intercourse with Future Processing?
Future Processing is extremely committed to condition. They make it work for the client and fruit. I have never had a perception that there is another agenda or interest at play. Their team will talk through our needs and see what we’re trying to execute. They propose different solutions but are always lucky to run with what is best for us as an structure. It’s almost putting the best fruit out there.
What aspects of their work would you like to get improved?
Now that we are further into a working associateship, we’ve reached a locate where they’re incredibly pellucid with us. It perhaps took us a while to get to that honorable locate. Future Processing now feels as though they can propose critiques, which we esteem. It would have been nice if we had gotten there faster.
Do you have any advice for possible clients?
We are very process-oriented and have a lot of documentation. Our team gave Future Processing seething we reflection they needed to apprehend our business goals and our fruit. They remarked on how no one had ever prepared so much documentation for them. I would commend giving them all of the resources to read forward of time so they can best propose suggestions and solutions.
