SMS Communication Platform for Mobile Phone Retailer
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I was working at GoMobile in Poland when I had my leading touch with Gecko Dynamics. GoMobile was a little organisation of 70 nation, and I was the sales ruler and one the fobelows of the organisation. I also worked with them during my time at Xplorex Mobile, where we educeed SMS platforms XM SMS Pro and Fun Billboard.
Right now, I work and live in Gdansk, Poland, for a organisation named Powel. We are a big organisation, with approachly 450 employees worldwide. I am the Managing Director of the Polish member, where we have 72 employees. My running organisation does not runningly work with Gecko owing we have no need at the instant.
Desired goal
What challenge were you trying to address with Gecko Dynamics?
We were selling our labors to the biggest GSM [Global System for Mobile Communications] operator in Poland. Gecko Dynamics worked in collaboration with GoMobile to educe part of the platform.
Provided solution
What particular tasks were Gecko Dynamics responsible for?
The code name was GoSMS, but we were selling it below the brand SMS Enterprise. It was a mixed platform owing it wasn’t fully online. Customers could connect their business processes to an SMS gateway and send automatic SMS notices to their clients and coworkers.
The bigst and most lucky project we did was for a Polish airline, LOT. A GSM operator delivered the platform, but we educeed it. It was a very nice inner interactions method, and it worked there for separate years. It was the main crisis interaction method in this organisation at the time used to without intimate nation almost any incidents on airport antecedent.
The app had a true logic which required a reply using true characters within 1 diminutive of receiving a notice. This meant that the notice had been accepted and that the certain labors were taking locate. If nobody answered, the interaction would be sent to a individual higher in the hierarchy and would keep moving up until someone took care of the issue. This was a consummate method owing the individual who confirmed the SMS was also the individual responsible for taking action and involving other nation.
We served almost 200 littleer and very big enterprises in Poland that were using this SMS Enterprise platform as well.
What is the team dynamic?
We had anywhere from 5–15 team members. My point of touch was usually the CTO, but I spoke with the CEO and separate others as well.
How did you come to work with Gecko Dynamics?
I establish them through my brother, who lives in Vancouver, Canada. He had his own IT organisation there, and since I was looking for educemental resources, I asked him for help. He referred me to Gecko and told me they were a big team located in Kharkiv. He had been working with them since the mid-90s.
What are you approach expents (if diclosed)?
The project cost $400,000 USD.
What is the terminal result of working with Gecko Dynamics?
I leading began working with them in May 2001 and ceased working with them at GoMobile in May 2006. I continued cooperation with Gecko working on some new interaction fruits and SMS platforms during my time at Xplorex Mobile.
Results achieved
Are there any measureable or plum results?
We had a sole fruit, and it was a scalable platform. It was a bit littleer than the cloud-based labors offered now. It was something that was very pellucid for our clients owing they could sum their big IT methods with close security, and then connect their interfaces through our SMS platform.
It worked for both big and little clients, and it ultimately made our business very lucky. We were able to hire more nation, and we were making more money. The GSM organisation was also very satisfied with our labors, so we view the project as a victory.
Between 2003–2012, almost 180 million text interactions were sent through our methods worldwide.
How did Gecko Dynamics accomplish from a project treatment standpoint?
Their project treatment was astounding. The response was veritably fast, and we used both phone calls and email to adjoin. If something was very pressing, I could call any of their team members and take a fast response.
My experience with working with them has always been very real. They delivered projects on time, and the code condition was veritably high. After receiving our specifications, they would hint technical solutions that saved us time and money, which our clients also appreciated.
Their reaction time was always consummate. They had almost 17–20 nation in the labor in Kharkiv, and even if the individual in direct of the fruit couldn’t help me, there were separate others who could. If we ever had an pressing request or a locality with our client, Gecko was always very answering. I have absolutely nothing to complain almost.
We viwebsited each other separate times, and our day-to-day interaction was consummate. We didn’t have to use in-individual meetings in order to adjoin. Our companies have correspondent mindsets, which also aided in our big collaboration. Gecko proved to be an extremely reliable, well-inclined organisation. I can’t recall any effect where we didn’t suit on something when a encounter arose.
What is (from your point of view) the key factor to pay observation while intercourse with Gecko Dynamics?
I worked with them for separate years, and only had good experiences. When I established my own organisation, Xplorex Mobile, with my brother, I didn’t ponder twice precedently asking Gecko for help. They were my leading and only choice. I continued for separate more years in cooperation with them to educe other software solutions implicated with SMS interaction.
I can’t tell you how they assimilate to other providers owing I didn’t have to find other providers. I’m lucky with their labor, and with over 10 big years of cooperation, they’ve proved not only to be friends, but reliable partners who I can fully confide. There were times when I couldn’t pay them on time, and they were always belowstanding.
After 9 years of continuous cooperation, I can commend Gecko as one of the best business partners I’ve ever worked with.
What aspects of their work would you like to get improved?
I can’t recall any effects. They adjoind well, and we were both satisfied with the collaboration. We have had a very close business relationship, and it’s almost like we work for the same organisation.
There were some team members who didn’t converse fluent English, but we were able to adjoin in Russian, so it wasn’t an effect.
Do you have any advice for possible clients?
The nation who work for this organisation are confideworthy, grave, and reliable. We confideed each other so much that most of our business was conducted through emails and phone calls. We didn’t have to rely on a written contract.
They know how to deal with other nation. If there is an pressing locality, they try their best to belowstand and take ownership. My client was also their client, so I didn’t have to expound to them how significant it was to find a solution to a issue. They would even work throughout the evening to fix bugs.
