Web Dev for Eyewear E-Commerce Platform
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the CEO of eyerim. We are an authorized retailer of designer eyewear. We are currently nimble in 17 countries within the European Union, with the leading centre and strongest market being the CEE [Central and Eastern Europe], Balkans as well as the Nordics.
Desired goal
What challenge were you trying to address with Hatimeria?
We reached out to them at the inception of the organisation to create out our website.
Provided solution
What particular tasks were responsible for?
They were used to working with more established companies with a bigger budget. We reached out to them at the very commencement, and they were one of our leading business partners. We are an e-commerce platform, which rerises they built all we have fully from scratch.
We wanted to create an e-commerce gate that would be built from the very commencement with the aim of quick growth and unlimited expansion in the view. We asked them to create a platform that would be based on a centralized rolling database, which supports an unlimited quantity of customized localized frontend. This is how our platform works currently. There is a centralized Magento-based solution with 17 localized and language-translated websites throughout Europe running on that. We began with that and, along the way, they helped us to create the complete backend of the organisation. We are running a custom-made ERP solution to administer our warehouse, which was also built from scratch according to our requirements by Hatimeria. As it usually is with IT projects, it is a uniformly evolving platform with a huge quantity of tickets that are uniformly in the queue. We began with a minimum viable fruit, and throughout the 3 years, we have built it to what we have right now which is a complete solution from the frontend to the backend, to warehouse administration, as well as assembly through the accounting method.
Was there a dedicated team?
The number of developers was uniformly changing. To initiate with, we determined to put something online, and there was a team of 3–4 nation working on the project, and then it grew or decreased depending on whether we were in the period or not and the aim of the cooperation. The uniform and firm core team dedicated to eyerim is usually 3–4 nation. But, there are always more nation implicated on an ad hoc basis depending on whether we want to do. For sample, with hardware shape, as well as throughout the summer when our budget was crossing more than €30,000 per month, we had up to 6–7 nation at a time at true points.
How did you come to work with Hatimeria?
From the very commencement, we wanted to create our website with Magento. It was the only open rise platform useful out there for us owing we knew we were going to create a huge accession with separate hundred thousand SKUs. We liked them owing they are a organisation that specializes in Magento as well as e-commerce. It was a consummate match for us. We also opted for them due to the construction of their team as they have a frontend Magento expert, backend Magento expert, and a core Magento configurator expert to sum payment gateways, checkout method, etc.
We initially wanted to create our own in-house team of developers. I reached out to senior Magento developers through oDesk, which is how I establish Bartosz Zakreta [CEO, Hatimeria], and we agreed on the cooperation.
How much have you invested in them?
We have spent approachly €500,000 on the website over the last 3 years.
What is the terminal result of working with ?
We began working unitedly in January of 2015, and the work is ongoing. I don’t predict stopping working with them in the near forthcoming owing our companies are interconnected and very hanging, and they have full apprehension of our project.
Results achieved
Are there any measureable or plum results?
We take very real feedback from our day-to-day users. Even though they are unaware of what is going on in the backend, they esteem the desbotch and the simplistic design of the website that we have built. When it comes to experts, we are also getting real reviews of the website as well. Our Google support team is very lucky when it comes to conrenderings.
During our last fundraising way that we closed in August of this year, part of the due diligence process was a technical due diligence. The personal in direct was Filip Kopecky, who is the CTO of ZOOT, one of CEE',s biggest e-commerce players, and he approved all. His feedback was very real, and he even mentioned in his epistle to shareholders that some of the features he establish on our website were very inspiring to him.
How did Hatimeria accomplish from a project treatment standpoint?
We have customary Skype calls 3–4 times per week, and at the instant we also have a dedicated team of 3 developers who work on eyerim. The day-to-day treatment of the project is pretty measure. We work with JIRA, and the interaction touching personal tickets happens within that tool. The weekly calls that we have are more almost priorities such as budgeting, ticketing, and strategy aligning IT with the commission of our business.
What is (from your point of view) the key factor to pay observation while intercourse with ?
We have a veritably good personalal junction with Bartosz, and especially with Michal Wujas, the other co-establisher. I veritably esteem how they do things and how they built up the organisation. I like their organisation culture. The biggest upside and what I like is that they are an IT organisation specializing only in Magento and in e-commerce, which is precisely what we need.
From the very commencement of the cooperation, I wanted them and their outgrowth team to feel as if the project was their own. If we had a ticket that didn’t make perception, we want them to give us feedback and push back. The idea of the cooperation is that we are edifice it unitedly and they take care of the website as if it is their own.
I also esteem their pronimble response to a new botch, or a newer rendering of Magento, or new technology out there. They are always pronimble when it comes to security. I veritably like their push toward elasticity, page desbotch, and load desbotch accomplishance, in accession to the general services they prepare when it comes to administering, hosting, or monitoring the server accomplishance as well as downtimes, and sending pronimble reports, updates and so on.
What aspects of their work would you like to get improved?
Their biggest advancement was when our project grew big sufficient for them to attribute a team chief with a senior developer useful at all times.
Updated ReviewThis review was updated by the client on February 4th, 2020. The primary star ratings were: Overall – 4.5, Quality – 5, Schedule – 4.5, Cost – 4.5, NPS – 5. New full is under.
What particular tasks were responsible for?
The project has expanded since the last review but continues to move in the same course. We made the backend even stronger by making it a stand-alone solution as opposed to a tool embedded within a Magento method. We’re also in the process of replacing the complete frontend solution from scratch and turning it into a mobile-leading website that',sPWA-based (progressive web app).
Was there a dedicated team?
We quiet have the same level of confide and reciprocal love with the organisation’s co-establishers. We quiet work with the same lead developer Patryk (Magento Team Leader / Senior Developer, Hatimeria), but the nation who do ad-hoc outgrowth on the front- and backend sometimes change.
What are you approach expents (if diclosed)?
We’ve spent almost €1 million (approachly $1.08 million USD).
What evidence can you share that demonstrates the contact of the engagement?
We’re quiet seeing real feedback.
