IT Management Service for Global IT Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
Senior IT Technician/Team Leader. I work in a global IT organisation with more than 2000 employees extend all over the globe. We have offices on all the continents except Antartica.
Desired goal
What issue was the provider supposed to deal with?
JCommerce?We had to instrument an administration tool for macOS treatment. In the list of tools there was Jamf Pro which in the end was our choice.
What were your objectives for this project?
The goal was to have a mediate treatment point for all the macbooks we currently have in our organisation.
Provided solution
What were the reasons for choosing JCommerce?
The vendor was selected as the one with the best cite and was the official vendor for our country.
Describe the project in detail.
We began with a PoC on cloud. Jcommerce gave us the license to test the solution as long as we asked for. We were not forced to complete in a true quantity of time like others would ask. The organisation was there for see our question, and believe me, there were a lot. After that we went for the real deal, we accepted all the needed in time and a Jump Start tutorial. We began with the cloud solution, but in the meantime we had to move to on-prem and Jcommerce were very helpful.
Were there any dedicated managers or teams that you worked with?
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Results accomplishd
What results did you accomplish unitedly with JCommerce?
The outcome is that we now have Jamf Pro up and running and we have a very good deal with Jcommerce. :)
How do you rate the interaction and interaction with JCommerce?
The workflow was very nice and smooth. We asked, they answered. Simple as that.
What precisely do you attend to be the key specialty of JCommerce?
The will to help.
What should be done better, if there are any desired improvements?
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