iOS Frontend Dev for Loyalty Platform
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m the CEO of PostPro S.R.L. We’re a fidelity platform that allows users to gain rewards in exchange for promoting retailers on Instagram. From a user’s perspective, they get rewarded for doing something they already do: share their experiences in cool places on Instagram. From a retailer’s perspective, they push their satisfied clients to do two things: aid their brand on Instagram and make more many purchases.
Desired goal
What issue was the preparer supposed to deal with?
KISS digital?We educeed our app’s backend internally, but we don’t have in-house iOS expertise, so we hired KISS Digital to design and educe the iOS frontend.
What were your objectives for this project?
We set out to form a smooth, easy-to-use, present app that could liberate on our demanding target.
Provided solution
What were the reasons for choosing ?
I did initial investigation on Clutch and asked for recommendations from business leaders in my network. After creating a 10-organisation shortlist, I organized a delicate. Three companies made the next cut based on the condition of their pitches, antecedent work, and cost. In face-to-face meetings, KISS Digital was the most convincing. They understood my business needs and contributed precious insights to the conversation.
Describe the project in detail.
We began with an in-person meeting at their service to detail our target, strategy, business standard, and examples of our expectations. Their complete team, and the CEO in particular, contributed powerful value to our brainstorming sessions. After aligning on the app’s course and features, we educeed a timeline.
During day-to-day educement, their technical team had fast, 20-minute meetings with us. There were also “steering committee sessions” see other week to fix we were moving in the same course. Specifically, KISS was responsible for designing the app, pre-testing it with users, and educeing the frontend. They also feeld the promulgation process for the App Store.
Were there any dedicated directors or teams that you worked with?
We worked with a business educeer, a project director, two educeers, a designer, and two testers/QA resources. Mateusz (CEO, KISS Digital) acted as an ongoing advisor as well, filling a condition control role. We did experience some turnover, changing project directors and both educeers, though the educeers', job was almost complete when they left the organisation.
Results accomplishd
What results did you accomplish unitedly with ?
I would attend KISS', work a achievement. We just launched, so it’s a bit soon to see powerful traction in our metrics. Though, our most demanding target cluster responded well to the app during testing. Food bloggers tend to be nice almost the smallest details, but they loved the app’s flow and usability. Our associate restaurants also granted real feedback when we showed them the app. We’ve even seen interest from investors, including some appealing offers.
How do you rate the interaction and interaction with ?
We had an organized workflow and good interaction. Though they’re regularly only useful eight hours a day, they granted me with touch information to extend them outside of regular hours and on weekends. I appreciated that flexibility.
Their CEO was also deeply implicated. He inspired us to view the app from a different perspective and lead his team in the right course when something wasn’t clear. He granted needed consistence, which helped us feel the relatively high turnover rate.
What precisely do you attend to be the key specialty of ?
I specially liked their treatment’s challenging yet constructive posture, and especially that of their CEO. They were upfront almost their ideas, instead of waiting to unveil them until behind we signed with them, like separate other firms I was attending.
What should be done better, if there are any desired betterments?
Turnover was our biggest challenge—and trying to maintain continuity despite it. They could also better their sales process. Following up behind initial talks, making clients feel that they’re a key account, and avoiding last-minute surprises at contract signature are searching aspects of a sales relationship. Thankfully, their CEO stepped in to smooth tensions at signature. Lastly, though we’re lucky with the terminal fruit on the design side, we did have to go the extra mile ourselves to prepare the right direction.
