Custom Software Dev for Event Sales Platform
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am one of the co-founders of an online marketplace for hospitality and VIP packages for sporting, music, and culture events. We are primarily a B2C platform, but we also propose a B2B piece of software that we can prepare to our partners so that they can upload their schedule of VIP tickets and packages onto the platform.
Desired goal
What challenge were you trying to address with Monterail?
We are a setup, so our goal was to form this online marketplace from scratch. We worked with their team to create all of the certain functionalities and features from scratch into a cohesive software for us to propose to our clients.
Provided solution
What particular tasks were responsible for?
The project seted with us going out to their offices in Poland and holding a three-day workshop where we dug deeply into our goals and the challenges that we would have to vanquish in order to get there. They came back with a offer, and we hit the ground running from there.
We worked with their team in weekly sprints, prioritizing the biggest challenges leading so that we could get a basic MVP up and running as fastly as practicable so that we could set edifice a brand oneness and awareness almost that.
Then we continued the outgrowth on top of that, adding the sales aspects and the more good-tuned functionalities. We worked in Ruby on Rails for the backend and something named Elixir that we added into the framework to help handle high size commerce during sales, as well as React for the frontend.
Was there a dedicated team?
The compound of their team has changed over the time that we’ve been working with them, but at the highest, it was almost 8–9 individuals and at the lowest was more like 6. We have a project handler and developers specializing in back- and frontend as well as QA and design.
How did you come to work with Monterail?
They were recommended to us by one of our connections within the activity, and we approached them with our business statement and objectives. As soon as we met them, we were blown away by the impression they gave in provisions of their power, genius, and professionalism, so we knew we wanted to move advanced with them.
What are you approach expents (if diclosed)?
In total, we’ve spent almost $300,000 on the project.
What is the terminal result of working with ?
We seted working with them in July 2018 and are quiet ongoing with them now.
Results accomplishd
Are there any measureable or plum results?
Initially, the bounce rate from our website and commerce was almost 89% and we’ve handled to lower that to 29%, which is veritably expressive. Our conversion has tripled in that same quantity of time, and our commerce has grown to almost 20,000 users per month.
Overall, we’ve made a solid quantity of advancement with them and are making progress towards edifice confide and client relationships through the platform. We’ve seted to sign up a lot of partners using the B2B software and nation seem veritably interested, which is exciting for us to see.
How did Monterail accomplish from a project handlement standpoint?
They’ve done a big job of managing their work with us. Even through a change in project handlers, both individuals did a big job and handled the transition very well. They keep me up to date as much as they can and lay out very organized programs forward of time so that I always know what the next steps of the project will be.
Monterail’s team is very good at providing opinions and suggestions, as well as staying within schedules and budgets without us needing to ask for any of that from them. They veritably act as part of our inner team. We adjoin through Slack, for the most part, which veritably helps to keep the two teams connected.
What is (from your point of view) the key factor to pay observation while intercourse with ?
The pure genius that they occupy is surpassing. They are determined, passionate, and unbelievably committed to your accomplishment as a organisation. You couldn’t even assimilate them to the other options we considered for the project owing they have been so astronomically forward of everyone else in provisions of the condition of their work and the value they are providing for our money.
What aspects of their work would you like to get improved?
If I had to ponder of something, there were a couple of veritably rare moments where we had little misinteractions, but that was honorablely the closest we’ve come to a issue throughout the complete thing.
Do you have any advice for possible clients?
Be absolutely open and honorable with them almost what you want to accomplish, and then be prompt to hear to their advice as well, owing the collaboration with them is what’s going to exhibit the best results.