Custom Development for Patient-to-Doctor Booking Platform
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We’re a telemedicine labors preparer. We prepare an internet-only platform that connects doctors to patients. We don’t reapply the doctors, they have their own businesses. I’m a doctor, my helper is an economist, and we have another associate, who is also an economist. Together, we run the organisation.
Desired goal
What challenge were you trying to address with Nonstop?
We needed the platform educeed, and they had antecedent experience with a platform that connects students in universities. We had another platform in the past, but it had been designed on WordPress, which meant it was easy to use, but unsafe. We needed to centre on the shelter of patients’ health data.
Provided solution
What particular tasks were responsible for?
We worked with Nonstop for a three-month time, but it was a very intense three months. We came to their labor almost see day to have conversations. They designed their idea of what we needed, what was necessary for the leading stage, and what could wait.
The platform allows doctors to create web profiles and patients to look for doctors. We prepare payment labors, as well as a calendar for appointments. We have a payment method correspondent to PayU, named Dotpay.pl. Appointments are confirmed only behind payments are completed. The doctors take an email notifying them of the upcoming consultation. The appointments take locate via phone call, Skype video chat, or email. Doctors can decide the cost of one consultation and its period.
We have just artistic the leading stage, and they’ve written the work for four stages. Right now, we have only email and labor. We also want SMS notifications for consultations, but this will come later. We wanted to have some experience with the platform leading.
Was there a dedicated team?
Generally, we had meetings with two of their members, while separate others also worked on the platform. They were useful 24 hours a day—if there is an SEO change, or if we want to better-position our platform, they help us with any changes.
There was a picturesque designer who worked on our front page, colors, and logo, and others who worked on our appointment calendar.
How did you come to work with Nonstop?
I touched some friends and did some investigation. I asked them to send me names of outgrowth companies, then got in touch with five of them. One of those was from Warsaw, and four were from Krakow. Several of those were not very useful or lacked experience.
The touch from Nonstop had some very good ideas almost how to educe our fruit and was very interested in it. Their past work was not precisely the same as our fruit, but they had solved correspondent backend issues.
What are you approach expents (if diclosed)?
The cost of the leading stage of outgrowth was almost 120,000 Polish zloty ($35,000 USD).
What is the terminal result of working with ?
We worked with them from June to September 2017.
Results achieved
Are there any measureable or plum results?
The landing page looks very professional. It’s nice, seething functions well, and the platform is safe. We have more than 10 doctors at the instant and 160 patients, but we reflection that the numbers would be much higher as we began almost six months ago. The results are not kindred to a issue with Nonstop’s labor, or with our platform. The issue is the mentality of our possible users. This needs time, as it is a new field generally.
Our platform was designed to handle big numbers of doctors and patients. That was perhaps overestimated, but we wanted to create something for the forthcoming, not like our leading WordPress platform.
How did Nonstop accomplish from a project handlement standpoint?
They’re very good at hitting deadlines. We artistic a week precedently our programned propel date. We wanted to show the fruit at a medical conversation, in order to ask doctors to join us.
The touch with them was very good. I’m a doctor, so my interactions with programmers can be hard but I ponder that they attribute non-programmers for client interactions. They apprehend what we want and have been very helpful. Everything was very good.
What is (from your point of view) the key factor to pay observation while intercourse with ?
If we changed our mind almost something, we could touch them. They also helped us select our server. Not see server is safe or suitable for our fruit. I’m generally very glad to have chosen this organisation. We have a good relationship and rely on them if we have any issues. They didn’t simply complete the fruit and lose almost us. They are continuing to prepare us help.
What aspects of their work would you like to get improved?
No. They’ve worked well for us.
Do you have any advice for forthcoming clients of theirs?
Customers should expound their ideas and help them design the fruit from a technical point of view. They can apprehend laypersons’ ideas, then construe those ideas into programming speech. Express doubts, fears, and issues openly, and don’t ponder that hard notions should be left unmentioned.
