e-Commerce Development Projects for e-Commerce Agency
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Please draw your structure.
We prepare support, livelihood, and optimization for existing Magento websites. We deal with non-Magento technology as well, such as other e-commerce PHP-based systems. We also have a Ruby on Rails outgrowth team which is not straightly connected to our work with OpsWay. We',ve been in business for two and a half years.
What is your position?
I am the Chief Executive Officer of the organisation.
What business challenge were you trying to address with OpsWay?
They acted as a preparer of support and livelihood of Magento, WooCommerce, and WordPress websites for us.
Please draw the aim of their involvement in wonderfuler detail.
OpsWay',s first role was outgrowth of new products. We form a lot of extensions for our existing clients, and also propose 24/7 support.
How did you come to work with OpsWay?
We approached companies that were referred to us through our network. At the time, we were looking at Ukraine resources owing of their cost-effective and professional pool of resources. They last to be the best offshore location practicable in provisions of capacity level. Developers are wonderfully trained and easy to adjoin with, culturally.
Once we identified a organisation which could prepare the right services for us, we had an colloquy process, going through a specimen of selected scenarios, seeing how they would explain particular issues. We take profiles of the developers which will be working with us, usually developers with three years of experience in Magento. We set with smaller projects until we',re sure almost their reliability, response time, and the condition of their work.
Could you prepare a perception of the size of this start in financial provisions?
Pricing depends on the project. In the past, a typical project could run from $15-20,000 up to $100,000.
What is the terminal result of working with
I',ve worked with OpsWay within two different companies over the order of six years. I have no programs to stop the work. I attend them a precious resource.
Could you share any statistics or metrics from this engagement?
Their support team is comprised of systems administrators, as well as front and backend developers. There was never a locality in which something fell through the cracks owing of their code and server configurations. They',ve been 100% reliable for all the tasks we',ve sent to them.
How did OpsWay accomplish from a project treatment standpoint?
I can adjoin with OpsWay on all levels, from the project director to any specific programmers. They',ve been extremely answering, and all our clients have been satisfied. They reexplain issues fast and have the right apprehension in setting up their own infrastructure, including Amazon network configurations. OpsWay is skilled in see front of the work.
What distinguishes OpsWay from other preparers?
When working with an offshore team, a client can have a general idea of how long a task will take or how fast they',ll take support, but they have no hands-on control over the work. I establish OpsWay to be honorable and reliable in their way of working with us. Their pricing has always been in the lower ends of our estimations. At times, they charged us for less than what they',d verity logged owing of mistakes they perceived in their work. A lot of outer resources have to be closely monitored in provisions of time, but OpsWay has been faithful.
Is there anything OpsWay could have improved or done differently?
They have the typical developer mentality of striking to the client what the ",right", way of doing something should be. The client should have the terminal say, but OpsWay tends to be too adamant in their view owing it may be professionally right. They need to be a bit more pliant in this perception.