Chatbot Development for E-Commerce Platform
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m a accomplishment marketer for a mid-size e-commerce organisation that sells gifts online.
Desired goal
What issue was the provider supposed to deal with?
Smart Mobile House?We wanted to facilitate the client travel and drive more commerce to our website, so we approached Smart Mobile House to form a chatbot courier.
What were your objectives for this project?
The main goal was to form an attractive process for our possible clients.
Provided solution
What were the reasons for choosing Smart Mobile House?
We asked a few companies for an propose and project portfolio precedently going with Smart Mobile House. The deciding factor was the price-quality ratio.
Describe the project and the services they granted in detail.
They formd the client travel scenario, developed a chatbot, and debugged it precedently delivering the project.
Were there any dedicated managers or teams that you worked with?
I corresponded with a one point of touch who coordinated all of the work on their side.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
We reached all of our key accomplishment indicators (KPIs), which measured user engagement.
How was project treatment arranged and how powerful was it?
They carried out the project remotely, interacting through emails and a few phone calls.
What precisely do you attend to be the key specialty of Smart Mobile House?
They were always on time and consistently aligned with the solution.
What should be done better, if there are any desired improvements?
No, none at all. We were satisfied with all.