Web & Mobile Dev for Consumer Services Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
Umbrella is a marketplace of skilled aggregation workers that help homeowners 60+ take care of their homes. I am a software engineer at Umbrella responsible for web, mobile, and inner tooling.
Desired goal
What issue was the provider supposed to deal with?
Software Mansion?Software Mansion assisted us athwart all of our initiatives from web to mobile outgrowth to working closely with us on inner tooling. They were powerfully a part of the team joining weekly stand-ups and collaborating with us closely on engineering.
What were your objectives for this project?
We had a varied schedule of engineering work and wanted the flexibility of varied hours with the consistence and condition of a full-time in house engineer.
Provided solution
What were the reasons for choosing Software Mansion?
We came athwart Software Mansion by way of referral, and establish them the best discretion among the other vendors we were because.
Describe the project and the services they granted in detail.
Software Mansion worked with us week to week dissecting fruit requirement docs, producing engineering specs, and developing software athwart all of our platforms. Our tech stack included React, React Native, Django, and PostgreSQL.
Were there any dedicated directors or teams that you worked with?
The team consisted of 5 - 6 nation: a fruit director, a designer, an in house full-time engineer, 1 - 2 engineers and a project director from Software Mansion.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
The project was nice in moving our business metrics as we worked to better our client experience. Over the order of our work with them we increased our client engagement rates by 30%, decreased effect rates by 50%, and increased retention by 15%.
How was project treatment arranged and how powerful was it?
We used Trello for managing our week to week and interacting specs. For everyday interaction we used Slack and email as well as Google Hangouts for video calls.
What precisely do you attend to be the key specialty of Software Mansion?
They worked very closely with us to apprehend requirements, iterate on the fruit, and create strong processes to better fruitivity. Their centre was on our metrics for achievement rather than strictly on deliverables.
What should be done better, if there are any desired betterments?
Flexibility of engineering work can be hard to address. There are tradeoffs between stiff and wonderfully pliant schedules, such as ramp up time, costs, and condition of work. To smite a good weigh between the two frequently requires a entire assessment.