Testing has been positive. SmartCat is accessible via multiple communication pathways and acts quickly to alleviate any problems or concerns. They immersed themselves in a new industry, so as to better understand project requirements, and they stand out because of their data science capabilities.
Despite tracking a huge number of variables, the platform’s predictions came remarkably close to real results. SmartCat documented the process meticulously and was always available to talk. The team took a proactive approach, suggesting new ideas and establishing an efficient workflow.
The first project was successful and SmartCat now oversees Amazon infrastructure and systems management. They understood the need and integrated well with the team. They are flexible, proactive, and well-organized.
