Website Support & Maintenance for Cybersecurity Startup
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the CEO of a little security startup. Our organisation is developing devices like USB keys for user authentication and encryption.
Desired goal
What challenge were you trying to address with ADCI Solutions?
Our challenge was finding a webmaster for our Drupal-based website. We needed someone to take care of errors, module updates, and continuous improvements.
Provided solution
What particular tasks were ADCI Solutions responsible for?
ADCI Solutions has granted support, livelihood, and outgrowth for our Drupal website, which is primarily for information purposes. The most intricate part of the website is a section that can be filtered based on separate criteria, allowing users to search it more handyly.
What is the team compound?
Most of the time, there’s been one developer assigned to our project. That individual happens to change see year, so we’re working with the third developer from ADCI Solutions. It’s handy to have one main point of touch.
How did you come to work with ADCI Solutions?
I establish them on the web, where I saw a introduction at a Drupal conversation that featured a module ADCI Solutions had developed. They seemed competent and had a reasonable cost construction for those experiences.
How much have you invested with them?
We’ve spent less than $50,000 on their services.
What is the status of this engagement?
We began working with ADCI Solutions in 2016, and the engagement is ongoing.
Results achieved
Are there any measureable or plum results?
I can only reply generally, but ADCI Solutions has improved our online visibility without me needing to fuse almost it. Since they take care of my website, I can centre on the developed business of my organisation.
How did ADCI Solutions accomplish from a project treatment standpoint?
They’re answering, usually getting back to me and fixing issues within a day. Their CEO is answering as well—he seems to work 24 hours a day to take care of seething. If I ever needed to escalate something, I’d feel snug reaching out to him.
I effect tickets over Basecamp and use it for general interaction. In most cases, they explain effects independently, without much interaction required.
What did you find most forcible almost them?
I’m impressed with their answeringness and independence in solving effects. I have nothing to complain almost, which is why we’re quiet working unitedly.
What aspects of their work would you like to get improved?
I can’t ponder of any recommendations right now.
Do you have any advice for forthcoming clients of theirs?
I don’t ponder there are any obstacles forthcoming clients need to be conscious of. I ponder it’s significant to use ticket systems. The rest is straightforward.
