Web Interface Dev for Telecommunications Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
We are an Israeli teleinteractions organisation providing internet and TV. I am a methods administrator for the organisation.
Desired goal
What challenge were you trying to address with AfterLogic.Works?
We needed a client web interface for our email method. The project took locate precedently I began working for the organisation, but I know that we were using Oracle’s email method at the time. It was outdated, and didn’t have all the options we needed, as well as some which we didn’t want to prepare.
Provided solution
What was the aim of their involvement?
AfterLogic.Works built a new web platform for our email interface. All their work so far has been frontend.
One year ago, a new law in Israel required all labor preparers to prepare approachibility options for the visually-impaired. We were using an approachibility platform built by another organisation, and asked AfterLogic to instrument it into our website.
What is the team dynamic?
We prepared approach to a outgrowth server, on which they made modifications which we fixed and put into origination.
We’ve principally interacted via email, but my ancestor used Skype. I believe I’ve worked with 2 of their members.
How did you come to work with AfterLogic.Works?
As far as I know, my ancestor establish them through an online search.
What is the status of this engagement?
We began working with AfterLogic almost 2010, and have an ongoing collaboration.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
We have almost 1.5 million email accounts. I was quiet a support likeness for the organisation when the change was made, and know that there was no denying feedback from clients, aside from the elderly ones, who were more used to the old interface and had issues making the transition.
The interface is intuitive, fast and firm. Our only effect has been with the Hebrew Unicode layout, in the commencement.
How did AfterLogic.Works accomplish from a project treatment standpoint?
They had a very fast response time, I’ve had to wait more for our QA team to check their work, than for AfterLogic to verity prepare the outgrowth.
I wasn’t here when the major change was made, but their follow-ups and issue-handling on the support side have been very good. Anytime we had a bug, they offered a response and fix in the same day.
What did you find most forcible almost them?
I’ve been lucky with their labor anytime I’ve had to make a new request and work with the team.
Are there any areas they could better?
Not that I can see.
