Some details
The Vladivostok Sea Trade Port (VSTP) is one of the leading trade ports of Russia providing cargo shipping service all over the world. The VSTP is a part of the company “Fesco”.
The challenges: To design a corporate resource of qualitatively different approach. We had to integrate new developments for the company’s corporate identity as well as to provide the website
users with extensive information about a range of its services.To pull together all the information flows - earlier all the information was scattered, it was needed to integrate a new entity every time.
The solutions: We integrated the client’s private account with 1C Customer’s. The client can look through all the history data of work with LLC (Limited Liability Company), make a new “Autovisit” of big vehicles into the Port and receive account statements. All this data are taken from 1C for a few seconds.
We provided the opportunity to order pedestrian and vehicle access into the territory of the VSTP. Request for access shows up in the system of the VSTP and the Border Service (it’s compulsory for the Port), this allows to increase the way of processing the data by several times.
We designed a unique estimation calculator to value exports for any part of Russia. The estimation of export directions are recorded in dollars, customers need to mark the total value in roubles for a current date. We integrated the dollar rate of the Central Bank of Russia into the calculator. Thus, a customer can know the cost of the cargo delivery online from any part of the world.
Each user can visit the section “Shipping lines map”, enter the date of a certain container and receive notice of the status of the shipping (its location).
From the information system of VSTP we daily receive notifications of the condition of the “Vessel”and send the data to the website and to the mobile application interface. Daily in this system a staff member updates the data on ships which enter the Port, we send the database online.
Having examined customer behaviour, we identified two client groups whose needs are completely different - new clients and current clients of the company. According to these requirements, the single structure was formed that is convenient for all types of users.
Project duration: 2019 – ongoing
Website: https://vmtp.ru/en/