Out of all of the bank’s solutions, iD EAST’s app currently has the highest user rating in app stores. Changes to the solution have also increased its market penetration. A collaborative partner, iD EAST communicates with the internal team daily, responding well to client needs.
Their team produces robust apps that users appreciate, though the app for end customers still has work to be done to it. iD EAST’s team conducted a seamless workflow, using several means for communication and project management, bringing efficiency to both projects.
The final product fulfilled project requirements, and iD EAST effectively resolved all issues encountered along the way. They provided multiple channels of communication and were amenable to staging resources in-house.
The finished application received positive feedback from customers and is able to display complex information in an informative and user-friendly manner. The team ensured the project ran smoothly and impressed with their business know-how and awareness.
iD EAST developed an app that increased the number of active customers and online trades made via mobile devices. Users appreciate all the new capabilities it features. The team worked diligently and delivered a high-quality product that ensured customer satisfaction.
The apps have onboarded a substantial number of users to the platform, and there’s been an uptick in existing and new user engagement on mobile devices. iD East has impeccable project management. They make the most out of instant messaging to keep all parties updated and address inquiries.
iD EAST helped to build an app that received fantastic user feedback and portrayed a positive image. Throughout the partnership, the agency exceeded expectations. They impressed with their fresh creativity, development expertise, and commitment to delivering an excellent product.
iD EAST helped develop an app that receives excellent feedback from its beta users. The agency earned praise for their seasoned professionalism, exceptional customer service, and attention to client relations. Their skill and commitment built a trusting long-term partnership.
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