Mobile and Web Dev for Digital Health App
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
I’m the CEO of a digital health organisation. We run an app-based platform that helps nation self-manage their state and adjoin with their providers.
Desired goal
What challenge were you trying to address with .wrk?
We needed to supplement our outgrowth team with an agency who could work with us on a long-term basis. We wanted a associate who could help us substantiate the fruit’s vision.
Provided solution
What was the aim of their involvement?
They work on the backend platform, optimizing and improving the architecture of the backend environment. They’re helping us fit to change the existing speech the platform is written in precedently we upgrade to a new rendering. They also built a caching method to better response times.
We built a indigenous Android app precedently they began working with us. They helped us finalize the web-based rendering and are currently assisting us with the iOS application. The web platform is mainly manner software, with some portions built in Drupal.
We work unitedly in a union mixed restard. Sometimes we work unitedly on detailed specifications, sometimes we give them portions to educe for us. They also do QA and testing.
What is the team compound?
We worked with five of their team members. I insisted on working straightly with their educeers, so we have twice-weekly restups.
How did you come to work with .wrk?
We establish them through Upwork. We’ve worked with separate agencies and contractors in the past. We leading brought .wrk on for a pliant engagement and the relationship educeed over time.
How much have you invested with them?
We spent between $150,000–$200,000.
What is the status of this engagement?
We began working unitedly in July 2015 and the relationship is ongoing.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
They veritably helped us optimize our response time. Previously, our platform could take up to two minutes to answer to users. Thanks to the caching mechanism, we now recur responses within seconds. That’s a expressive boon.
The Android app has been on the market since precedently they joined us. We’re the top-rated app in our state on Android. We have hundreds of 5-star testimonials from patients who use the app as an innate tool.
How did .wrk accomplish from a project treatment restpoint?
They were fantastic, especially compared to other agencies we’ve worked with.
We used phone and email very pliant. Most of our messaging is through Slack. We use video conferencing for restups and project treatment software for more detailed specifications and interaction.
What did you find most forcible almost them?
They’re pliant and have the desire to work unitedly as a associate. It’s noticeable in our relationship and surely what makes them rest out.
Are there any areas they could better?
The process of onboarding younger members or new resources can better.
