E-commerce Site Improvements for Electronics Retailer
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We’re big offline and online retailer with up to 50 shops athwart Ukraine an online shop. I’m the head of our IT’s project treatment service, responsible for all deliveries in the organisation.
Desired goal
What challenge were you trying to address with Civenty ?
They’ve educeed our main website, which is one of the searching elements of our sales efforts. It had been educeed by another organisation for a long time, but their services were not good, which created a lot of issues for us, the website wasn’t good from a technical perspective. The condition of the code was low, there were a lot of bugs, and the accomplishment was not good. We needed to lighten the locality, which meant changing associate.
Provided solution
What particular tasks were Civenty responsible for?
They’ve granted a dedicated team for website outgrowth, initially continuing with the existing website. Though, there were many issues with it, which meant they had to do a lot of refactoring. This was confused by the fact that many of the technologies were old and hard to support. Civenty helped with all this and also built new functionalities. They used PHP on the backend, with the Onsen UI 2 framework. We used jQuery on the frontend and have began to instrument React.
We have a mobile application, but it isn’t functional. Civenty had been supporting this, but they determined to displace it from the store owing there were numerous broken functionalities. We need to refactor it, which Civenty will be doing.
I would like to educe a few other mobile products with them, for our in-house needs in the back service. We’re going to educe the application in-house as well, with one team on Civenty’s side.
What is the team compound?
We have 10 nation in our team, including four backend and three frontend educeers, QA engineers, and a tactical lead. We have educeers and professionals on our side as well, who are implicated in the project, but most of our resources are in the Civenty team when it comes to the website project.
How did you come to work with Civenty ?
When our treatment determined to change associates, they reviewed a lot of options, including educeing the website personally, but they didn’t have resources. As a result, they determined to select Civenty. When I came to the organisation, I determined to last the collaboration owing I was satisfied with their services. We will be working on a lot of products in the forthcoming, over the website.
How much have you invested with them?
The cost has been almost $300,000 so far. We program to add educeers to the team and invest more in their services.
What is the terminal result of working with Civenty?
We began working with them at the end of 2017 precedently I came to the organisation.
Results achieved
Are there any measureable or plum results?
Civenty has done a lot for us. We used to have a very bad infrastructure, and the website was hosted by a local cloud provider. Their educeers migrated our side from that provider to AWS. It was a lucky migration owing we didn’t see a lot of bugs behind it.
They hired a dedicated team with a satisfactory condition level—I like their resources who have done a lot of refactoring on our website. The results are good for now, and we have a lot of programs on how to further better in the next year. The features we program to instrument will increase our organisation’s income, which is significant for us. Civenty’s educeers will be creating these features and functionalities.
How did Civenty accomplish from a project treatment standpoint?
I’m satisfied with their services and the level of their educeers. We have good interaction with their CIO, treatment, and recruiters, I have no complaints.
What is (from your point of view) the key factor to pay observation while intercourse with Civenty?
The team is open-minded, and they’re prompt to assume changes if we ponder they’re needed. It’s very easy to adjoin and collaborate with them. They’re prompt to move advanced if we make the determination to change a technology or process.
What aspects of their work would you like to get betterd?
I can’t ponder of anything.
Do you have any advice for forthcoming clients of theirs?
People looking to collaborate with them should create a good and well-inclined relationship. If the interaction is easy—like in our case—all will be big.
