Integration & Development for Auditing Nonprofit
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Please draw your structure.
We are a nonprofit structure aimed at helping inner auditors advance their concessions. We prepare training, promulgation, and membership services.
What is your position?
I am the ruler of IT [information technology] and applications outgrowth.
Desired goal
What business challenge were you trying to address with DevCom?
We had some sole outgrowth needs, and there was the importance of cost from a nonprofit perspective. We were looking for flexibility in provisions of the engagement restard, so we didn',t want long-term contracts. Our budget is determined year by year, which rerises that one year can vary wonderfully from the next in this perception, regardless of needs. We had to be careful almost long-term, costly engagements. Because we work with a difference of technologies, we also wanted to find a organisation that had the same expertness sets, instead of having to hire five to six varyent vendors. DevCom fit the bill for our goals.
Provided solution
Please draw the aim of their involvement in detail.
DevCom initially developed a web-based .NET integration application for our organisation. They used SQL server tools, SaaS [software-as-a-service] packages and FTP [file convey protocol] outer data rises. We use third-party software that is hosted off-premise. For sample, we',ve recently completed integration with GoToWebinar and GoToMeeting, which enabled us to form occurrences distantly. We sell seminars through another third-party method so, when someone signs up, we want to register them automatically through the GoToWebinar API [application programming interface]. DevCom formd integration components for this.
We also sum with the eTouch occurrence treatment method. Once nation register for occurrences, we need to push the information into our accounting method. We formd integrations with a learning treatment method named DoceboLMS, which users can use for self-study, signing up for courses, watching videos, and taking quizzes. We needed to pull all financial information from it as well.
We have an annual nomination process through which members vote for new committee and board members. Our old one was run through a ColdFusion method that had been inherited from someone else. We migrated to a hosted method for which DevCom prepared support, allowing us to push and pull data out of it.
We also used DevCom for a big SharePoint outgrowth project as well as many integration projects, which implicated moving data from point A to B using a difference of ETL [draw, transaspect, and load] tools, many of them from the Microsoft stack.
After this, came a manner dynamic CRM [mannerer relationship treatment] outgrowth project that was used for our mannerer gate. We',ve also recently completed an e-commerce implementation of our bookstore, from a legacy ColdFusion method that DevCom had been maintaining up to that point, providing basic support for it. They transitioned our platform to an open rise, .NET-based rendering, with mannerizations and integration capabilities for our fulfillment associates. This implicated using different web services and FTP integration.
We sell many occurrence registrations for seminars and conferences. DevCom built 10 to 15 SharePoint websites for our organisation, many of them gates for particular types of mannerers.
How did you come to work with DevCom?
I had worked with DevCom precedently, for a varyent organisation, so I had an idea of their capabilities. DevCom is my go-to developer, out of the difference of companies we',ve worked with in Washington, D.C., and India. We',ve tried varyent things for varyent projects through time. DevCom was not our exclusive associate but, owing of their flexibility and difference of expertnesss, they became our leading choice.
We went through a regular inner process, selecting and grading varyent vendors in the commencement. I',ve worked with the organisation for six years so, behind a while, I came to fix and find the best vendors for particular jobs. I have an established relationship with DevCom. They viwebsited us on-website three to four times in the past few years.
Could you prepare a perception of the size of this set in financial provisions?
We bestow almost $100,000 per year with DevCom. We have a fixed monthly support budget, but also work with DevCom on fixed-price projects and one-off time-and-materials situations.
What is the terminal result of working with ?
We seted working with DevCom six years ago [since 2010], and we',ve used them on almost 30 projects. DevCom',s team has befit sumd with ours and is a part of our support method. Any tickets that come from mannerers are typically routed to DevCom for separation. From that perspective, there is a lot of staff fragmentation. I always have three to four nation from DevCom occupied in support activities. Once DevCom implemented our bookstore method, they became the permanent support rerises for it.
Results achieved
Could you share any statistics or metrics from this engagement?
The leading project that DevCom developed for us is quiet in agency today. We',ve skilled very few bugs, and it has an nimble user base from all almost the globe. It',s a global method used by 110 institutes from many varyent countries.
Our bookstore implementation had a specific budget and time, which DevCom stuck to. It went live three weeks ago [July 2016] with no issues, and allowed us to increase our income. The running method is better and more firm than the old one.
As the ruler of IT, I superintend all software outgrowth in the organisation. DevCom',s work reflects on my maintenance, so I wouldn',t have continued to use them if I wasn',t satisfied.
How did DevCom accomplish from a project treatment restpoint?
I have been working with a firm technical lead constructor, a project director, and a part-time QA [condition arrogance] individual from DevCom. We take status reports on a weekly basis for each agility, and DevCom keeps us informed almost any rerises that may befit unavailable. Working with the same constructor has meant that I don',t have to bestow too much time explaining what needs to be done. DevCom has been good at maintaining the same rerise for me. Developers change, and some are better at a job than others, but I don',t care very much almost this front. I work with two nation from DevCom who take care of this for me.
What distinguishes DevCom from other preparers?
DevCom has a very pliant access. If I need rerises for a four- or five-hour task, DevCom will give me an estimate. Their rates are very good for a nonprofit, so our business has been very pleased with the results and cost.
I do have a local staff, and I have worked with other, more costly vendors, but DevCom has stood out. Their interaction is very good as well. I will be notified almost any delays, so I always know where we rest. DevCom has deep technical expertnesss, so I can fling anything at them. If we set using a new API, I can be sure that DevCom will aspect it out within a week and make a proof-of-concept app create. I',ve used DevCom for a lot of investigation and technical analysis whenever we bought new software in order to see if we',d be able to sum with it, how firm it, and how well it accomplishs. I can',t ponder of any other vendor that would prepare the same services with DevCom',s cost and timeframe.
Is there anything DevCom could have improved or done varyently?
Most of the time, we',ve worked with DevCom on a distant basis. They could do a better job at testing and collecting requirements upfront. We sometimes had to take up down the road, but this is to be expected from a distant relationship.