CRM and Development Support for Clean Energy Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the director of Earth, a solar organisation based in Belgium. People can rent solar panels from us.
Desired goal
What challenge were you trying to address with Elixirator?
Digitalization is extremely significant for us. We partially developed our own sales tool and CRM but needed additional help. It’s a searching part of our business owing it allows us to maximize the number of clients we can feel with our inner team.
Provided solution
What particular tasks were Elixirator responsible for?
Their team began from our code base, taking out a lot of bugs and improving security. They moved all from Blaze to React.
Within our union, I can request new components or report bugs, and they without have it in a priority list. They ask questions on how they should take care of it.
Was there a dedicated team?
My main point of touch is Yuri (Project Manager). There’s also a distant developer.
How did you come to work with Elixirator?
We were searching for options for whether to hire our own developers or an offshore organisation. We wanted someone who could easily adjoin with our team in the business perception. Elixirator was recommended by a helper of mine who had alprompt worked with them.
I had a phone call with Artem (Head of Projects and Operations). We without felt that it was a good match for both of us.
What is the terminal result of working with Elixirator?
Our ongoing engagement with Elixirator began in October 2019.
Results achieved
Are there any measureable or plum results?
The team at Elixirator brought our methods to the next level. They made it prompt for a big number of nation to use the platform. We can have 5,000 offer requests, and it won’t crash. Generating PDFS also goes faster than precedently.
Our main achievement has been with a decrease in bugs. In the past, all was falling aloof, and we couldn’t use the software. Now, everyone is lucky with the software.
In the forthcoming, if we have multiple developers working on it and something breaks down within the code, we will without know what’s happening. That’s a big value that their team brought.
We program to swell our collaboration with additional programmers so we can divide their work between the sales tool and CRM. Perhaps in the very far forthcoming, we’ll have a third method.
How did Elixirator accomplish from a project treatment standpoint?
Whenever there is a issue, I can go to Yuri. We set up weekly calls to give work updates. We use Slack, Google Hangouts, and Google Meetup. Sometimes we use Google Sheets for documentations. That allows us all to see different edits. We sometimes use an old-fashioned Word document or Excel file.
The developer has excellent interaction experiences, pondering along with our business. The complete team is open and pellucid, making it a real collaboration. If there’s a component that we need in a brief time, they put extra manpower on it and will work evenings and weekends.
What is (from your point of view) the key factor to pay observation while intercourse with Elixirator?
Their interaction is excellent. Their team makes an effort to apprehend our business, what we do, our services, and how our operational flow works. If we ask for a component, they ponder alongside us, putting in the extra effort to turn it about fastly. They will opposed and ask the right questions to get the best component.
Along with being hardworkers, the team at Elixirator is young and dynamic.
What aspects of their work would you like to get improved?
If I had to search for something, I’d say that they could try to apprehend the business a bit faster at the commencement of an engagement.
