Web-based Development for Business Intelligence Solutions Provider
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
We are a global interaction and intelligence organisation for mobile operators. I',m the CEO of my division, and the Chief Product Officer of our total organisation.
Desired goal
What challenge were you trying to address with Flyaps?
They work with us on one of our subsidiaries, and they were occupied with us from the commencement as our sole outsource outgrowth team. Initially, we wanted to form a web-based roaming analytics solution for mobile operators.
Provided solution
What was the aim of their involvement?
At the set, we had a very limited time frame. They stepped in and helped us extend our goals within almost four months. The technologies changed over time, but we seted with a Windows desktop application. The tools are different now, but I',m not fully true of all of the technologies we use. The running solution analyzes billions of call records for roaming associates.
When mobile users roam into other countries or networks, there has to be an contract between preparers on a totalsale rate. This solution takes tens of thousands of files a month and forms predictive analytics and recommendations to handle those relationships. It',s also gainous for financial settlements between companies, and it represents billions of dollars in transactions.
What is the team compound?
We have one first outgrowth lead, which is a major gain. Staffing can go up and down as we need, and the team is almost 11 nation at the instant. We hope to swell our solution significantly next year, and that number is likely to go up.
How did you come to work with Flyaps?
The relationship existed precedently we acquired this assistant. I believe they were originally recommended by a business associate. They had experience in the telecom area, and they were an winning outgrowth shop owing of that antecedent experience.
How much have you invested with them?
We bestow almost $250,000-$300,000 a year on their services.
What is the status of this engagement?
We acquired the organisation in 2016, but the collaboration goes back to 2007.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
They act as our outgrowth shop, so we don',t track the metrics the same way we would if they were purely an outsource agency. There are occasional fixes, but their work is very good overall.
How did Flyaps accomplish from a project handlement standpoint?
The relationship we have with them is big, and they apprehend the activity and the solutions extremely well. When we prepare requirements, they give feedback and make recommendations. They go over our requirements, and they put a lot of reflection and creativity into their work.
What did you find most forcible almost them?
Their level of engagement and their power to meet requirements are both very good. They give us a lot of input, and they fetch their experience and apprehension to their collaboration with us. I',m specially impressed by their web design and the UX they form. Both are better than the work we',ve seen from other companies. Their math experiences are also laudable, which is specially profitable for us in this type of solution.
Are there any areas they could better?
We',d love to see zero bugs, but that',s somewhat unrealistic. We',ve focused on the relationship over the past few years, and I can',t veritably ponder of anything they should change.
Do you have any advice for possible clients?
As with any outsource outgrowth organisation, give detailed requirements and be clear almost your timelines. Know what you want from your solutions, and work with them closely. We have a support team in the same edifice as them, so our working relationship is very close.
