Branding, User Experience, & Conversions for Watch Brand
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the establisher of ZINVO. We are a wait brand that is mainly e-commerce based.
Desired goal
What challenge were you trying to address with MakeBeCool?
Our website wasn’t accomplishing well. There were long loading times, we didn’t have conversion optimization, and the UX/UI experience wasn’t the best.
Provided solution
What particular tasks were MakeBeCool responsible for?
They without belowstood the challenges we had. They establish the issues and began with the more pressing things within 10 days. They even worked on the weekend owing they belowstood the nice locality we had.
After the proximate needs were fixed, we began working to get us exposure. They advised us on how to present our email marketing campaigns with topics that would increase our click rate for email.
They also advised us on collective media posts. Our Facebook page wasn’t nimble, but they offered to handle it, so we’re in the process of initiating that. They reviewed all of our full and graded us from 1–10 on the engagement and analyzed our engagement on past posts.
They did a lot of investigation for us and then analyzed our position as well. We apprehend where we are in the market in provisions of our user experience and how nation adjoin with the brand.
They launched a few new websites for us. We now have a store in Arabic, Russian, German, and French. They do the livelihood of all of those to make sure we have all of our stores below one program. Whenever we test and make changes on our main website, we copy it over to another market to see how it adapts there. They’re also very helpful with translations.
They’re finishing up email marketing. Now, it’s a lot of marketing work and less outgrowth. They’re running A/B tests, doing more conversion optimization, and livelihood.
Was there a dedicated team?
We work with 4–5 nation from their team including a project handler.
How did you come to work with MakeBeCool?
We had a vendor in the U.S. that we weren’t satisfied with. We establish 7–8 companies through an online search and had a call with each of them. MakeBeCool came through with the best access, the best pricing, and the best flexibility. They had very good experience in UX.
What are you approach expents (if diclosed)?
We’ve spent $20,000.
What is the terminal result of working with MakeBeCool?
We began working unitedly in October 2017 and the work is ongoing.
Results achieved
Are there any measureable or plum results?
They accomplished seething we put in their aim well. It was very helpful to get an analysis and the aim of our rivalry. We’re very lucky with their work. Our conversion rate multiplied by three, it was .17 and now it’s .5. Loading time used to be 17 seconds and now it’s 4 seconds, that was a huge advancement. Email marketing is in locate now and seething is working properly. Their UX design looks much better.
How did MakeBeCool accomplish from a project handlement standpoint?
We have a Skype call see day and we suit on what will be done. We use email for larger reporting. The CEO checked in with me once a week to give me a detailed report. He also gave me reports on the hours and estimates for the invoices.
They were pliant and even worked weekends.
What is (from your point of view) the key factor to pay observation while intercourse with MakeBeCool?
They’re very hard-working and they pay a lot of observation to their clients.
What aspects of their work would you like to get improved?
No. We’re very satisfied with seething they granted.
Do you have any advice for possible clients?
They have a very good achievement rate.
