Some details
About project
Perfectial helps Clickatell build Touch - a chatbot that replaces outdated voice support with real-time communication
After reshaping enterprise mobile messaging, our client Clickatell wants to take communication between businesses and their customers to the next level.
The company launched a comprehensive end-to-end enterprise platform, Touch, that leverages chatbot
technology and provides intelligent workflow automation to help firms delight clients with each interaction.Real-time communication: no hold time, no wait time - that’s what people of the digital era have come to expect, and that’s what Touch is aimed to deliver.
To build this elaborate customer service tool and to ensure flawless automation of unique business processes, Clickatell has reached out to Perfectial.